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Originally Posted by LadyMischief
I can just imagine what it would be like in the mainstream world if every time a company paid for an advertising campaign that was unsuccessful, they'd go back to the media and demand a refund. I do believe any media resource worth their mettle would laugh in your face, tell you to pay for a better marketing consultant.
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You may be right. But did you read the original post? His issue isn't that he thinks he should get a refund and Greg won't give him one... it is that Greg agreed to give him a refund and then didn't send it.