I am I just a dumb fuck or what? Is Epassporte the hosting company or were they involved in anyway with your port 80 problem. As far as I can tell they had nothing to do with it. All they do is transfer $ from you to the hosting company and charge a fee along the way. Seems to me you are asking them to take on a responsibility that is clearly not theirs.
Your dispute as far as I can tell is with Ev1 the hosting company or whoever screwed port 80. They could epassporte your money back. You're asking Epassporte to be a court of law or arbitrator.
Taking it a step further, charges can be disputed and there can be a charge back. But you describe a situation of a disputed claim and thus a civil matter at law IMO (I am not an attorney). You failed to give exact dates of your complaint and request for charge back. So there is no way to determine if you met anything in the terms of service.
Add to it, the hosting company prolly got the funds and moved them safely into their bank account. Maybe a charge back would have been at Epassportes expense. Do you expect them to warranty everything you buy using their service?
If you would have claimed fraud (something you didn't order) for example, we'd have a different story. This looks to me like a dispute between you and the hosting company. My
