The greatest company On earth... a must Read.

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  • Rinaldo
    Confirmed User
    • Sep 2003
    • 5086

    #1

    The greatest company On earth... a must Read.

    So for the past week I haven't been able to type well because I had to use a new keyboard... the one on my laptop just crapped out on me.
    SO I called Dell and they said they'd have a guy here in 24hrs. I thought "great"

    Well 24hrs later I get a call from the receptionist that I have a package. In it is my new Keyboard, an instruction booklet (with hand written notes no less !)
    a screwdriver and a black pick to pull the keyboard out with and not hurt my fingers doing it by hand.

    It took me 5 min total, I felt like i accomplished something and It works better than the original one !
    Best of all it had a note on blue paper appologizing for not being able to come do it themselves and thanking me for choosing Dell.

    I now completely support this company. Mr. Dell hit me up
  • azguy
    Confirmed User
    • Nov 2004
    • 5167

    #2
    For $100 they earned a customer for life who will tell 2000 webmasters about it. I think it's worth it, isn't it?

    Comment

    • Manowar
      jellyfish  
      • Dec 2003
      • 71528

      #3
      yeah, dell rock. all future windows stuff i get will be from them

      Comment

      • ronaldo
        Confirmed User
        • Jan 2002
        • 5475

        #4
        Originally posted by azguy
        For $100 they earned a customer for life who will tell 2000 webmasters about it. I think it's worth it, isn't it?
        It's amazing how just a LITTLE gesture can return huge dividends.

        I'm not a Dell fan personally though.

        Comment

        • Luc
          Confirmed User
          • Nov 2002
          • 1130

          #5
          you're one of the lucky few. their support completely sucks most of the time.
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          Comment

          • DarkJedi
            No Refunds Issued.
            • Feb 2001
            • 28301

            #6
            too bad their products are shit, you'll be seeing that guy often

            Comment

            • WiredGuy
              Pounding Googlebot
              • Aug 2002
              • 34517

              #7
              You know they actually cheaped out, they were supposed to do onsite service where they come in and do the fixing for you. Still good service but they were supposed to do everything for you.

              WG
              I play with Google.

              Comment

              • sexyclicks
                Confirmed User
                • Mar 2002
                • 3240

                #8
                I bought a PC, after a while I reformat it and I realize it came with no drivers, I had to go to my laptop and download them from Dell.com, make a CD, etc.

                Comment

                • Rinaldo
                  Confirmed User
                  • Sep 2003
                  • 5086

                  #9
                  Originally posted by WiredGuy
                  You know they actually cheaped out, they were supposed to do onsite service where they come in and do the fixing for you. Still good service but they were supposed to do everything for you.

                  WG

                  YOu know what you're right... but What I appreciate is them not making me wait long... and it really wasn't that big a deal.. .if I hire a maid to clean my house and laundry and instead she dry cleans the laundry it's still accomplished.


                  Mr Dell COntact me .

                  Comment

                  • SmokeyTheBear
                    ►SouthOfHeaven
                    • Jun 2004
                    • 28609

                    #10
                    Originally posted by Platinum Rinaldo
                    .if I hire a maid to clean my house and laundry and instead she dry cleans the laundry it's still accomplished.


                    .
                    WTF if my maid did that shit i would beat her down.
                    hatisblack at yahoo.com

                    Comment

                    • WiredGuy
                      Pounding Googlebot
                      • Aug 2002
                      • 34517

                      #11
                      Originally posted by Platinum Rinaldo
                      YOu know what you're right... but What I appreciate is them not making me wait long... and it really wasn't that big a deal.. .if I hire a maid to clean my house and laundry and instead she dry cleans the laundry it's still accomplished.


                      Mr Dell COntact me .

                      If this was a business computer that was broken, they better do it within 1 business day or I'd be furious at dell for making me have employee downtime. If they couldn't be there within a day, then I'd rather go and buy the replacement part at a local store than paying staff salaries while they can't work.

                      WG
                      I play with Google.

                      Comment

                      • HpicAnn
                        Confirmed User
                        • Mar 2005
                        • 4319

                        #12
                        Dell is the best!!
                        GiVe YoU a BiG......... tImE


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                        Comment

                        • Honez
                          Confirmed Brat
                          • Apr 2003
                          • 6636

                          #13
                          That's awesome
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                          Comment

                          • Rinaldo
                            Confirmed User
                            • Sep 2003
                            • 5086

                            #14
                            well I just thought I'd share a good experience.
                            WG you're right though... I lied and said I was Dave and that "my number one employee can't work because of this i need this asap"

                            so they did just that.

                            Comment

                            • WiredGuy
                              Pounding Googlebot
                              • Aug 2002
                              • 34517

                              #15
                              Originally posted by Platinum Rinaldo
                              WG you're right though... I lied and said I was Dave and that "my number one employee can't work because of this i need this asap"

                              You lied twice there, about being Dave and your number one employee thing
                              WG
                              I play with Google.

                              Comment

                              • Rinaldo
                                Confirmed User
                                • Sep 2003
                                • 5086

                                #16
                                Originally posted by WiredGuy
                                You lied twice there, about being Dave and your number one employee thing
                                WG
                                LOL LOL it's called stretching the truth

                                Comment

                                • wvuatl
                                  Confirmed User
                                  • May 2004
                                  • 604

                                  #17
                                  that's got to be part of the reason they're # 1 !
                                  Get you some vibrators for women now!

                                  Comment

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