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I'm dealing with that and Sprint right now. I cancelled my service (long distance on my local land line) in June. They decided to turn it back on again in December and charge me fees even though I wasn't using it. They sent me to a collection agency and I pointed out that THEIR OWN RECORDS showed I'd canceled and they turned me back on again against my request. Also reported to the FCC. That usually gets their attention ;)
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