Ipower was so-so... I used them for awhile and the service was terrible. They would take days to register domains I had purchased, they would give me the wrong passowrds to log in and access my dns settings... The final straw was when I had purchased some domains with my epassporte virtual visa and they sent me an email stating that they had put the purchase on hold until I faxed them a copy of the credit card.
I spent far too much time going from person to person in their billing department trying to explain epassporte and why there is no card to fax them. They never did anything about it. I ended up writing them a scathing letter, and that was the last I heard from them for about a month. Then I got a call from a new account rep they had assigned me who knew nothing of my past experiences with them. I explained everything and he said he'd look into it for me.
Sure enough I get a call back an hour later, he went and learned about epassporte and spoke with the billing department and got everything straightened out and now everything works just fine.
If you do decide to do anything with Ipower, you want to deal directly with this rep, his name is Maurice and his email is
[email protected] and he's at extension x6837.
He's the only person to deal with over there. I had completely given up on Ipower before this guy called me.