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I've also noticed it's a lot harder to retain people these days. We add more and more content to our sites yet retention stays the same or goes down, and 90% of our cancels list the reason as 'no problem, just moving on.'
I remember back in the day promoting AVS sites it was bloody easy to get 90% retention, now 60 - 70% seems good....
Guess it goes back to more competition, and too many damn TGP's and free sites that easily make the surfers cum long before they get to our tours. It really takes something different to convert and retain them these days.
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