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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 05-12-2006, 02:57 PM   #1
chupachups
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Open Source Ticket Support System - recommendations?

Anyone some that are good, or that are included with stuff like fantastico etc?

Thx!
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Old 05-12-2006, 03:05 PM   #2
megatgpdotnet
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www.osticket.com
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Old 05-12-2006, 03:09 PM   #3
DutchTeenCash
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otrs

1beer
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Old 05-12-2006, 03:10 PM   #4
Validus
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OTRS isn't bad... take a little to get used to... but it is pretty cool!
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Old 05-12-2006, 03:17 PM   #5
chupachups
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cool, thx guys
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Old 05-12-2006, 03:48 PM   #6
DutchTeenCash
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Quote:
Originally Posted by Validus
OTRS isn't bad... take a little to get used to... but it is pretty cool!
uhuh true true but it works perfectly, send a blank email to support AT dutchteencash DOT com
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Old 05-12-2006, 04:20 PM   #7
spasmo
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Request Tracker is pretty much the de facto standard in open source circles in Silicon Valley.

I can't post URLs yet, but it can be found here:

www bestpractical com/rt
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Old 05-12-2006, 04:46 PM   #8
BigBen
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Check out Request Tracker. Can be a pain to install, but works quite well.
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Old 05-12-2006, 04:52 PM   #9
spasmo
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Quote:
Originally Posted by BigBen
Check out Request Tracker. Can be a pain to install, but works quite well.
What BigBen said.
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Old 05-12-2006, 04:54 PM   #10
minusonebit
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There used to be a free one "perl desk" or some shit. You had to pay $75 to remove thier link at the bottom of the pages if you wanted, otherwise I think it was free to be modified.
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