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Old 09-02-2010, 06:36 PM   #51
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I am sorry but at this time its not possible to transfer the money from the virtual card since Visa have suspended the cards. Only funds that are already in the Wallet is possible to move.
This is fucking rediculous....i just got paid an obscene amount via epass and now your telling me im fucked and cant take it out??? ur responsible and this is nonsense...
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Old 09-02-2010, 06:36 PM   #52
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too late.

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Old 09-02-2010, 06:37 PM   #53
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was just about to request a new card too,,, this is a ballz
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Old 09-02-2010, 06:37 PM   #54
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Funds on the Virtual card can not be accessed at this time cause Visa have suspended the cards, only funds in the Wallet can be accessed.
This smells like IBILL all over again.

Seeing as how we are trusting our money with your company, the responsibility falls on you. If the visa/virtual visa funds are frozen, then you guys need to take the heat and cover those funds out of your own pocket; not just up and say "sorry, you can't have your money".
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Old 09-02-2010, 06:37 PM   #55
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I went to fill out the form to wire myself some money but I cannot because some fields aren't applicable to canadian residents

We don't have IBAN numbers and pretty sure we don't have "Originator's TIN(SSN or EIN)"
Fields you can not fill out because you don't have the information or don't need it like IBAN, TIN or Intermediary bank information you can just leave blank.
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Old 09-02-2010, 06:37 PM   #56
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So why cant they just "move" the funds to the "wallet"?
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Old 09-02-2010, 06:38 PM   #57
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email sent Michael thx
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Old 09-02-2010, 06:38 PM   #58
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You guys gotta make it so all incoming payments go into the wallet and do it asap.

Otherwise all the 09.01 payments are going to virtual and we'll be fucked to get our money.


EDIT - checking for setting on incomings to hit the wallet.
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Old 09-02-2010, 06:39 PM   #59
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Probably has something to do with money laundering or the DOJ has finally got around to dealing with all the illegal collected money epassporte took in for online gambling sites.

sucks
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Old 09-02-2010, 06:39 PM   #60
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terrible terrible timing.


I took the advice of epassporte to keep money in my VV

Your have US$0.00 available in your ePassporte Wallet What's this?
Your have US$2,472.38 available in your ePassporte Visa Virtual


and by doing so, I am seperated from my funds.

This business never ceases to amaze and irritate me equally.


~Ray

Last edited by ~Ray; 09-02-2010 at 06:41 PM..
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Old 09-02-2010, 06:39 PM   #61
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This smells like IBILL all over again.

Seeing as how we are trusting our money with your company, the responsibility falls on you. If the visa/virtual visa funds are frozen, then you guys need to take the heat and cover those funds out of your own pocket; not just up and say "sorry, you can't have your money".
We are working on solutions to this but this were just sprung on us earlier today and we are doing our best to get this solved as quickly as possible.
We will post here and message your message center as soon as we have more information.
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Old 09-02-2010, 06:40 PM   #62
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Old 09-02-2010, 06:40 PM   #63
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You guys gotta make it so all incoming payments go into the wallet and do it asap.

Otherwise all the 09.01 payments are going to virtual and we'll be fucked to get our money.


EDIT - checking for setting on incomings to hit the wallet.
is this possible?
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Old 09-02-2010, 06:40 PM   #64
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Better take your money before its too late!
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Old 09-02-2010, 06:40 PM   #65
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Good thing this happened now and not 2-3 weeks from now when I was about to start using epassporte on a regular basis for a new project
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Old 09-02-2010, 06:40 PM   #66
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Oh Shit.

Middlemen II?

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Old 09-02-2010, 06:41 PM   #67
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This smells like IBILL all over again.

Seeing as how we are trusting our money with your company, the responsibility falls on you. If the visa/virtual visa funds are frozen, then you guys need to take the heat and cover those funds out of your own pocket; not just up and say "sorry, you can't have your money".
It actually smells like Neteller imo. We shall see
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Old 09-02-2010, 06:41 PM   #68
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Old 09-02-2010, 06:41 PM   #69
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terrible terrible timing.


~Ray


Your have US$2,472.38 available in your ePassporte Visa Virtual
Yeah, my thoughts exactly. I just received my TR payment with which I intended to use the money immediately.
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Old 09-02-2010, 06:41 PM   #70
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man this shit is fucking bananas...
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Old 09-02-2010, 06:41 PM   #71
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I think this has to do with Middle Men being such a flop

-- And people mocked the guy that was worried about his epassporte account being compromised if the movie flopped ...
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Old 09-02-2010, 06:42 PM   #72
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Fields you can not fill out because you don't have the information or don't need it like IBAN, TIN or Intermediary bank information you can just leave blank.
Apparently not, you can't submit without all required fields filled out. Should I try to put NA or all 0's?
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Old 09-02-2010, 06:42 PM   #73
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This is temporary and I can assure you we will resolve this issue as soon as possible. Please just bear with us as we work through this with Visa and add additional services for you withdraw via ATM and use at Point of Sale Merchant locations.
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Old 09-02-2010, 06:43 PM   #74
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is this possible?
Yep, Wallet Settings, puts all incoming transfers and loads into the wallet.

Still cant take it out with the card but I think wire/transfer to bank.

https://www.epassporte.com/secure/ma...adsettings.cgi
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Old 09-02-2010, 06:43 PM   #75
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is this possible?
Yes

Edit my profile > Wallet Settings
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Old 09-02-2010, 06:43 PM   #76
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So if my account says: "Currently, all loads and transfers will be deposited to your Wallet Account." I will be able to withdraw new deposits to checking?
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Old 09-02-2010, 06:43 PM   #77
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is this possible?
i just updated the wallet settings to automatically store in the wallet

i suggest everyone do the same

thanks jdough
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Old 09-02-2010, 06:44 PM   #78
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Old 09-02-2010, 06:44 PM   #79
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Apparently not, you can't submit without all required fields filled out. Should I try to put NA or all 0's?

Put N/A that should be fine.
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Old 09-02-2010, 06:47 PM   #80
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This is fucking rediculous....i just got paid an obscene amount via epass and now your telling me im fucked and cant take it out??? ur responsible and this is nonsense...
damm man its not Michael fault its Visa ...Michael is here trying to reply to questions and help people .. give the guy a break
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Old 09-02-2010, 06:47 PM   #81
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Old 09-02-2010, 06:47 PM   #82
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shit i emailed it wrong lol

[email protected] oopsieeeeeeeeeee


Your message cannot be delivered to the following recipients:

Recipient address: [email protected]
Reason: Remote SMTP server has rejected address
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Old 09-02-2010, 06:48 PM   #83
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Old 09-02-2010, 06:48 PM   #84
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i just updated the wallet settings to automatically store in the wallet

i suggest everyone do the same

thanks jdough
I did that same day when they introduced that feature.
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Old 09-02-2010, 06:48 PM   #85
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This is fucking rediculous....i just got paid an obscene amount via epass and now your telling me im fucked and cant take it out??? ur responsible and this is nonsense...
We are 100% responsible and accountable and we are working to resolve this. We have had a good track record for 7 years and we will not let you down. I will continue to post updates and will check your account to see what options are available. Please email me your user ids.
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Old 09-02-2010, 06:49 PM   #86
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Well technically epassporte should be able to operate even without atm cards,since you can still withdraw money with wire or directly to bank card.
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Old 09-02-2010, 06:49 PM   #87
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Genres: Comedy
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Release Date: August 6th, 2010 (limited)
MPAA Rating: R for strong sexual content, nudity, language, drug use and violence.
U.S. Box Office: $325,641
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Old 09-02-2010, 06:50 PM   #88
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Michael, since VV has been suspended, does it mean all incoming money will go now into Wallet by default for those whos been accepting it in VV previously?
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Old 09-02-2010, 06:50 PM   #89
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i have erectile dysfunction
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Old 09-02-2010, 06:51 PM   #90
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Michael, since VV has been suspended, does it mean all incoming money will go now into Wallet by default for those who been accepting it in VV previously?
change your settings, read the fucking thread.
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Old 09-02-2010, 06:51 PM   #91
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Um I have all my money on my wallet just tried to send someone money and got the error message, so for me at least I can't even send from my wallet
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Old 09-02-2010, 06:52 PM   #92
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change your settings, read the fucking thread.
i'm asking to clarify this for others, my business account has been set to get money into wallet, thanks for you input mate
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Old 09-02-2010, 06:54 PM   #93
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Funds on the Virtual card can not be accessed at this time cause Visa have suspended the cards, only funds in the Wallet can be accessed.
Hi Michael, what the other option besides withdraw via wire, a US bank account or to a credit/debit card in your name to get my funds on my wallet?

Also can you estimate how many days will epass work like it was before?
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Old 09-02-2010, 06:54 PM   #94
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Um I have all my money on my wallet just tried to send someone money and got the error message, so for me at least I can't even send from my wallet
you can only withdraw on wire from wallet
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Old 09-02-2010, 06:55 PM   #95
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i fucked up, i put 1k in my virtual trying to withdraw it and now its stuck, i guess on my way to the atm this shit changed or they allowed funds to go into the virtual while the cards were suspended.

around 3PM EST it was still working
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Old 09-02-2010, 06:55 PM   #96
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i got bills , wheres my money , i.e. how does a canadian access funds that are not in wallet
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Old 09-02-2010, 06:55 PM   #97
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Um I have all my money on my wallet just tried to send someone money and got the error message, so for me at least I can't even send from my wallet
same here, michael is checking into that error for me
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Old 09-02-2010, 06:56 PM   #98
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Hi Michael, what the other option besides withdraw via wire, a US bank account or to a credit/debit card in your name to get my funds on my wallet?

Also can you estimate how many days will epass work like it was before?
dude...i love epassporte

im hoping its fixed in under a month

ive got a bad feelin though
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Old 09-02-2010, 06:56 PM   #99
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i got bills , wheres my money , i.e. how does a canadian access funds that are not in wallet
We cannot right now.
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Old 09-02-2010, 06:57 PM   #100
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Originally Posted by halfpint View Post
damm man its not Michael fault its Visa ...Michael is here trying to reply to questions and help people .. give the guy a break
Easy for you to say when you cant use the money that you earned to pay for ads or traffic or even bills...This should NEVER be a problem with such a heavily used company and if so there should be other options or backups to solve this and for people to be able to still get there money. Eggs into 1 basket is the problem. I rely on paying through epass and taking money out for bills etc. This is my life so you can take that mumbo jumbo elsewhere. This is bad bad biz and the longer this is a issue where people cant send out money to another epass holder and not pull money out, then you will see a massive backlash. Some people rely on epass sending money to foreign partners for biz and this haults biz which haults income and harm lives. its bad enough we have a fucking recession and now this???
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