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Old 09-17-2018, 06:49 AM   #1
JesseQuinn
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all these industry shows

I get some peeps find value in all these industry shows but it's really frustrating when companies are networking instead of helping their existing clients

there is a service I use that I am VERY happy with and I'm trying to pay them (they keep switching banks and due to FOSTA/SESTA every time they do I need to send in new docs).

and I cannot get a reply. from a company I am trying to pay


kind of insane. no disrespect to the hard working reps who attend these events, I just think some of these companies need to hire more people.

I encountered the same with the first payment gateway I used (just an awful company, I love my current one and so happy I switched). it was like they just disappeared every time there was a show. my current one puts their clients first.

so just something some companies need to think about. ignoring current clients to focus on acquiring new ones is just...illogical.

</rant>
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Old 09-17-2018, 07:32 AM   #2
Rochard
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I don't like going to the shows. No matter what, when I go to a show I still have to maintain my work load. Emails and tickets need to be answered, and phone calls returned. This is why I typically don't go to shows.
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Old 09-17-2018, 09:47 AM   #3
Roald
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Quote:
Originally Posted by Rochard View Post
I don't like going to the shows. No matter what, when I go to a show I still have to maintain my work load. Emails and tickets need to be answered, and phone calls returned. This is why I typically don't go to shows.
Thats why people hire someone like you so they're able to attend shows
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Old 09-17-2018, 11:05 AM   #4
CurrentlySober
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Originally Posted by JesseQuinn View Post

and I cannot get a reply. from a company I am trying to pay

My advice would be to simply NOT pay them... In my experience, these 'impoosible to get a reply from' companies seem to instantly get in touch with you, the second you owe THEM money...
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Old 09-17-2018, 01:10 PM   #5
JesseQuinn
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Thats why people hire someone like you so they're able to attend shows
this place needs a like button for real

Quote:
Originally Posted by CurrentlySober View Post
My advice would be to simply NOT pay them... In my experience, these 'impoosible to get a reply from' companies seem to instantly get in touch with you, the second you owe THEM money...
I like paying my bills though, and this company has been wonderful to me. But yeah, until I hear back I can't pay them. the last payment I sent weeks ago (debited from my bank account the same day) still has not been credited to my account so I don't think it's wise to send the next bill due until I have some faith they will be able to receive it/access it. having money out there in the bank ether is not fun or I think very smart for either party to a transaction.

time will tell I guess :/ thank you for your input. hope all is wicked with you
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Old 09-17-2018, 05:47 PM   #6
NatalieK
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I notice a lot of b2b conventions, but when´s the next b2c show in Spain?
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