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Old 04-10-2018, 07:38 AM   #1
RuthB
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Paxum Statement Regarding Choice Bank

Paxum Inc would like to address any concern our clients may feel after the recent news regarding Choice Bank Limited. On April 9th 2018 Choice Bank Limited informed its customers that it has been forced into a constrained position by the regulatory authorities.

Paxum would like to reassure our customers that this is an issue between Choice Bank and its regulatory authorities directly, and it is completely unrelated to Paxum. Paxum is just a customer of Choice Bank.

As a result of the news from Choice Bank we regret to inform you that Paxum cards can no longer be loaded via transfer to card. However it is important to note that any funds that currently exist on any Paxum card issued by Choice Bank are fully available and can be used as normal at the ATM and for POS purchases.

We are grateful that only a small portion of Paxum users are affected by Choice Banks situation, as it only relates to the Paxum issued card. All other aspects of Paxum services are operating normally, and regular service is uninterrupted. We apologize for this inconvenience caused to Paxum card-holders by Choice Bank, and we are working hard to promptly implement our new card solution.

As part of our commitment to providing a reliable payment service, and as a result of lengthy card issuing delays through Choice Bank over the last few months, Paxum had already been exploring alternative card issuing options and we have finalized a backup card. New cards are currently being printed. There will be no additional cost to the user for the new card, and we should have everything completed within 4 weeks. We will update clients as soon as the new cards have been shipped and implemented.



In the beginning of March 2018 Choice Bank experienced problems loading funds to cards and at that time Paxum pro-actively introduced Instant Withdrawal to External Credit/Debit card as an additional instant withdrawal option. Many clients have tried this option, and we recommend it for any Paxum client seeking instant access to their account funds while a replacement Paxum card is being implemented. Please note, some restrictions do apply.

Paxum payment solution has always been more than just a card, which is why problems that our card issuer Choice Bank is experiencing will not cause any long-term damage to Paxum's ability to provide consistent secure global payment services.

Paxum offers multiple withdrawal options (Wire, EFT/ACH, External Credit/Debit Card, and Transfer to Other Accounts), instant payments worldwide, and we still offer instant withdrawal. Paxum cards will be back very soon, and we look forward to continuing to serve our clients payment needs in the meantime.
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Old 04-10-2018, 07:40 AM   #2
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Great

but.. what restrictions?
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Old 04-10-2018, 07:41 AM   #3
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Great news Ruth!!! Got us worried for a sec!
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Old 04-10-2018, 07:44 AM   #4
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Great

but.. what restrictions?
The restrictions specifically apply to the Withdrawal to External Credit/Debit card option. It is not available to certain countries; USA, Canada, Israel or Japan.
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Old 04-10-2018, 07:46 AM   #5
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Old 04-10-2018, 07:50 AM   #6
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New cards are currently being printed. There will be no additional cost to the user for the new card, and we should have everything completed within 4 weeks. We will update clients as soon as the new cards have been shipped and implemented
Ruth, does that mean that all current cardholders will receive a new card in the near future?
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Old 04-10-2018, 07:51 AM   #7
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Ruth, does that mean that all current cardholders will receive a new card in the near future?
Yes, exactly.
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Old 04-10-2018, 07:52 AM   #8
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Good work Paxum!
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Old 04-10-2018, 07:54 AM   #9
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Before clapping hands, Can we know the countries where this will be available eh eh eh
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Old 04-10-2018, 07:56 AM   #10
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Ruth i transferred $2500 a few days ago and it keeps jumping from "pending charges" to "available funds". In my it shows it got acced to my creditcard but in my account balance it switches between the two. Not sure whats going on.
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Old 04-10-2018, 07:58 AM   #11
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Ruth i transferred $2500 a few days ago and it keeps jumping from "pending charges" to "available funds". In my it shows it got acced to my creditcard but in my account balance it switches between the two. Not sure whats going on.
That's called "motion"
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Old 04-10-2018, 08:05 AM   #12
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Thank you for the update, Ruth!

At MojoHost we are very happy to accept Paxum from our customers. In light of this recent challenge, I am inclined to offer a Paxum special for new clients and additional purchases. We have full confidence in the Paxum platform.

Through the end of April, MojoHost will match 100% of Paxum funds sent to us to be applied toward incrementally new business. This amount will be placed as a credit on account to be applied toward the purchase of any new VPS or dedicated server account. No limitation on dollar amount, except that the matched funds will not be applied toward existing recurring service. Send us $1000, get $2000 on account at MojoHost - that simple. Please email myself or sales (at) to receive help picking out new hosting and if you would like to explore additional discounts to our retail pricing.

NOW, A SPECIAL FOR EXISTING CUSTOMERS. Because you're awesome, and you deserve something great even if you aren't growing your spend with us. Load me up with a pre-payment of any size via Paxum through April 30th and I will manually give you a 10% bonus of funds within your account. Instructions for current MojoHost customers and eligibility: Login to the portal, create an "add-funds" invoice in any amount of your choosing. Send Paxum funds in this amount to billing at mojohost.com and reference the invoice number of your new "add funds" invoice... and I will hand the rest! Funds will be applied toward outstanding invoices first, before future invoices. Same will apply to the 10% bonus I give you.



Sincerely,

Brad Mitchell
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Old 04-10-2018, 08:05 AM   #13
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Ruth i transferred $2500 a few days ago and it keeps jumping from "pending charges" to "available funds". In my it shows it got acced to my creditcard but in my account balance it switches between the two. Not sure whats going on.
Can you please hit me with your account email in a private message or via email? I'll check into it

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Old 04-10-2018, 08:06 AM   #14
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Thanks Ruth, hope we get the new card in those delay
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Old 04-10-2018, 08:07 AM   #15
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Yes, exactly.
New Cards in Canada as well ?
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Old 04-10-2018, 08:10 AM   #16
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Thank you for the update, Ruth!

At MojoHost we are very happy to accept Paxum from our customers. In light of this recent challenge, I am inclined to offer a Paxum special for new clients and additional purchases. We have full confidence in the Paxum platform.

Through the end of April, MojoHost will match 100% of Paxum funds sent to us to be applied toward incrementally new business. This amount will be placed as a credit on account to be applied toward the purchase of any new VPS or dedicated server account. No limitation on dollar amount, except that the matched funds will not be applied toward existing recurring service. Send us $1000, get $2000 on account at MojoHost - that simple. Please email myself or sales (at) to receive help picking out new hosting and if you would like to explore additional discounts to our retail pricing.



Sincerely,

Brad Mitchell
Thank you Brad! This is excellent news for Paxum clients looking for a solid, secure and trustworthy host!

#thatsgoodmojo !
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Old 04-10-2018, 08:15 AM   #17
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Thank you for the update, Ruth!

At MojoHost we are very happy to accept Paxum from our customers. In light of this recent challenge, I am inclined to offer a Paxum special for new clients and additional purchases. We have full confidence in the Paxum platform.

Through the end of April, MojoHost will match 100% of Paxum funds sent to us to be applied toward incrementally new business. This amount will be placed as a credit on account to be applied toward the purchase of any new VPS or dedicated server account. No limitation on dollar amount, except that the matched funds will not be applied toward existing recurring service. Send us $1000, get $2000 on account at MojoHost - that simple. Please email myself or sales (at) to receive help picking out new hosting and if you would like to explore additional discounts to our retail pricing.



Sincerely,

Brad Mitchell
Would be great if other companies could join too
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Old 04-10-2018, 08:47 AM   #18
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Old 04-10-2018, 09:09 AM   #19
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nice to hear.
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Old 04-10-2018, 09:15 AM   #20
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Hope You fix it and don't crash since we already had experience with epass)
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Old 04-10-2018, 09:21 AM   #21
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Ruth, I have my new card but didnīt activated it yet, it will work or I need to wait for a new one?
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Old 04-10-2018, 09:47 AM   #22
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nice
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Old 04-10-2018, 09:54 AM   #23
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Let's cross fingers!
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Old 04-10-2018, 10:07 AM   #24
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good news
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Old 04-10-2018, 10:17 AM   #25
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I get right now and wire transfer from paxum to my uk bank account.
it looks like money are safe.
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Old 04-10-2018, 10:30 AM   #26
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Ruth, I have my new card but didnīt activated it yet, it will work or I need to wait for a new one?
If it says choice bank on background, you can cut it/throw it.
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Old 04-10-2018, 10:57 AM   #27
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Too bad instant withdrawals aren’t available in US. Waiting a week for a withdrawal seems the only answer for US business account holders I think for now.
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Old 04-10-2018, 11:04 AM   #28
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Ruth, you stated: " New cards are currently being printed. "

Can we pay to get them sent overnight to us?
Do you know what will be the monthly limit?

Also, is there any possibility that Choice will fix their issue and make the current cards work again?

Thank you!
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Old 04-10-2018, 11:44 AM   #29
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ruth, you stated: " new cards are currently being printed. "

can we pay to get them sent overnight to us?
Do you know what will be the monthly limit?

Also, is there any possibility that choice will fix their issue and make the current cards work again?

Thank you!
+100500!!!
Ruth plz coment it ASAP!
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Old 04-10-2018, 12:00 PM   #30
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+100500!!!
Ruth plz coment it ASAP!
Bump.........^^
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Old 04-10-2018, 12:14 PM   #31
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Ruth, for those of us in Canada, US, Israel and Japan, obviously we have limited options compared to other countries as it pertains to Paxum withdrawls. Is it possible to still wire out to a local bank account in Canada. Or is that option nullified now as well?

I don't have a card. So what exactly are my options here as a Canadian Paxum user? Can you answer these two questions please?

1. Can others still pay me via Paxum?
2. Can I withdraw via Wire to a Local Bank in Canada (TD, CIBC, RBC, BMO, etc)?
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Old 04-10-2018, 12:22 PM   #32
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1. Can others still pay me via Paxum?
2. Can I withdraw via Wire to a Local Bank in Canada (TD, CIBC, RBC, BMO, etc)?
I can already tell you that yes you can withdraw to your local bank in Canada by wire. You can even wire from paxum to anyone ( to pay some company etc )
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Old 04-10-2018, 12:31 PM   #33
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Thanks for the heads up!
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Old 04-10-2018, 12:36 PM   #34
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New Cards in Canada as well ?
yes all cards
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Old 04-10-2018, 12:39 PM   #35
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Ruth, I have my new card but didnīt activated it yet, it will work or I need to wait for a new one?
Unfortunately it will not work. We will issue you a new card.

Quote:
Originally Posted by SleepWalker View Post
Ruth, you stated: " New cards are currently being printed. "

Can we pay to get them sent overnight to us?
Do you know what will be the monthly limit?

Also, is there any possibility that Choice will fix their issue and make the current cards work again?

Thank you!
We currently can not offer any form of express on the new cards. We must issue cards to our current card holders and then once we get everyone taken care of we will be offering express options..

As for choice bank issues - that is something that they will need to speak on.


Quote:
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Ruth, for those of us in Canada, US, Israel and Japan, obviously we have limited options compared to other countries as it pertains to Paxum withdrawls. Is it possible to still wire out to a local bank account in Canada. Or is that option nullified now as well?

I don't have a card. So what exactly are my options here as a Canadian Paxum user? Can you answer these two questions please?

1. Can others still pay me via Paxum?
2. Can I withdraw via Wire to a Local Bank in Canada (TD, CIBC, RBC, BMO, etc)?
Yes people can pay you to your paxum account as normal. The only aspect of our business that has changed is the paxum card itselfs.
You are able to withdrawal your funds via wire to any of those banks you listed.
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Old 04-10-2018, 01:09 PM   #36
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Thanks for the response.
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Old 04-10-2018, 02:11 PM   #37
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Ruth...

Any chance you can add me to Skype... bangbangsteve please
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Old 04-10-2018, 02:16 PM   #38
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If it says choice bank on background, you can cut it/throw it.
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As a result of the news from Choice Bank we regret to inform you that Paxum cards can no longer be loaded via transfer to card. However it is important to note that any funds that currently exist on any Paxum card issued by Choice Bank are fully available and can be used as normal at the ATM and for POS purchases.
Quoting this just in case ...
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Old 04-10-2018, 02:24 PM   #39
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My message inbox is blowing up with cam models. So can the models still get money out of these cards? Its just that they will no longer be loaded correct? Or is the money locked/frozen?
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Old 04-10-2018, 02:27 PM   #40
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My message inbox is blowing up with cam models. So can the models still get money out of these cards? Its just that they will no longer be loaded correct? Or is the money locked/frozen?
Money on card can be withdraw on ATM.
Money on account can be withdraw by wire and other available methods.
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Old 04-10-2018, 02:32 PM   #41
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My message inbox is blowing up with cam models. So can the models still get money out of these cards? Its just that they will no longer be loaded correct? Or is the money locked/frozen?
Yes, any existing funds on the Paxum card can be used or withdrawn as usual. However no new funds can be transferred to existing cards.

If a model has funds on their Paxum account they can withdraw by the other options we have in place; Withdraw by Wire, EFT, ACH, or to an External Credit or Debit card.

No funds are frozen with Paxum.
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Old 04-10-2018, 02:42 PM   #42
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What happens if a cam company has sent fund prior to this issue and the money is in motion or transit on its way already? Will it just bounce back?
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Old 04-10-2018, 02:52 PM   #43
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What happens if a cam company has sent fund prior to this issue and the money is in motion or transit on its way already? Will it just bounce back?
The money AFF sent on Monday will be sent back to them, it will not be processed. This is what Dan Epstein told me.

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Old 04-10-2018, 02:55 PM   #44
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The restrictions specifically apply to the Withdrawal to External Credit/Debit card option. It is not available to certain countries; USA, Canada, Israel or Japan.
Nor spain it seems
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Old 04-10-2018, 02:57 PM   #45
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I am glad I am not paying Colombians via Choice bank
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Old 04-10-2018, 02:59 PM   #46
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What happens if a cam company has sent fund prior to this issue and the money is in motion or transit on its way already? Will it just bounce back?
When a transfer is sent via Paxum it is sent and completed instantly. So any sent payments will have already deposited to the recipient accounts.

If the received funds weren't transferred to the Paxum card prior to today, then those funds can be withdrawn using any of our other withdrawal methods. (wire, eft, ach, external credit/debit card)

No payments will bounce back with Paxum.
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Old 04-10-2018, 03:00 PM   #47
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Nor spain it seems
Yes it should be. We also offer EFT withdrawal to Spain.
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Old 04-10-2018, 03:26 PM   #48
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Hi Ruth,

Can you elaborate one the services listed on PaxumBank.com:
https://www.paxumbank.com/personal/fees/

Are those prepaid virtual cards MasterCard or Visa?
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Old 04-10-2018, 03:32 PM   #49
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Ok thanks guys! This has been helpful. I dont think models need to panic and things will be fine as cam providers will find other methods for payment. My concern is that if Models have a lot of money saved in these accounts. Im suggesting they withdraw those funds asap.

They can even let me hold onto it as they find other banking options. I have a Las Vegas holding investment fund, where I can probably double their money.
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Old 04-10-2018, 04:10 PM   #50
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Are the new cards going to have Paypass or is that just for illustrative purposes?
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