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Old 03-21-2024, 05:24 AM   #1
Denny
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Paxum EFT issues/delays?

I have been trying to submit an EFT in CZK for about 2 weeks but it always returned with a message about some temporary problem. Now it seems EFT is only available in EUR so I submitted one 4 days ago, this time it hasn't returned but still not in my bank account either. Normally it's there within 24 hours. Are you guys experiencing any delays/issues with Paxum's EFT currently?
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Old 03-21-2024, 05:45 AM   #2
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Mine seems slow too and often only takes 15 mins from making the ETF to hitting my bank account.
I submitted one over 24 hours ago but it still shows as pending in my account.
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Old 03-21-2024, 06:21 AM   #3
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Does Paxum use Masspay for EFT? If so Masspay is having major issues
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Old 03-22-2024, 06:17 AM   #4
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Support didn't mention any issues, they just told me that EFT can take up to 5 working days so I should wait till the end of the week and if not received still, then they can investigate further. I don't remember it ever taking longer than 48 hours but well, I'll see on Monday.
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Old 03-22-2024, 09:08 AM   #5
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I received money today. It took 24 hours with SEPA payment.
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Old 03-23-2024, 02:46 AM   #6
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I couldnt choose an EFT as transfer, so I made a SEPA Euro transfer last Wednesday. In the payment history it shows up as Euro EFT. The money arrived 24h later.
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Old 03-23-2024, 08:39 AM   #7
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I couldnt choose an EFT as transfer, so I made a SEPA Euro transfer last Wednesday. In the payment history it shows up as Euro EFT. The money arrived 24h later.
Fyi EFT is just a generic name for bank transfer systems.

SEPA is EFT too, it's the Euro-based EFT that's standard in Europe.
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Old 03-24-2024, 02:21 AM   #8
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Ok, money received. It took 5 days this time.
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Old 03-28-2024, 08:45 AM   #9
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Adding an update from an American company.

Did a ETF request Wednesday afternoon, this morning it was in our account. From my prior experience, it's usually 1-2 days.
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Old 04-04-2024, 09:01 AM   #10
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Same here. it usually take a few minutes/hour... this time, 5 days and counting
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Old Yesterday, 10:31 AM   #11
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Are paxum EFT withdrawals mad slow for anyone else again?

After being forced to use the app, I went from almost instant withdrawals (1-30 minutes) to within 24 hours (still cool), then to 2-3 business days and now 4 business days and counting....

Especially sucks when the weekend is in between after making withdrawals on a Thursday. By tomorrow it's been a week.

Is this the new normal now? I guess I have to alter my expectations after being spoiled with almost instant withdrawals for so long.
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Old Yesterday, 02:05 PM   #12
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Are paxum EFT withdrawals mad slow for anyone else again?

After being forced to use the app, I went from almost instant withdrawals (1-30 minutes) to within 24 hours (still cool), then to 2-3 business days and now 4 business days and counting....

Especially sucks when the weekend is in between after making withdrawals on a Thursday. By tomorrow it's been a week.

Is this the new normal now? I guess I have to alter my expectations after being spoiled with almost instant withdrawals for so long.
It took around 30-60 mins here, now it's 2 working days the last 3 times
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Old Yesterday, 02:27 PM   #13
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Today is 3th business day. Still have no money
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Old Yesterday, 10:59 PM   #14
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Did you receive your money?

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Same here. it usually take a few minutes/hour... this time, 5 days and counting
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Old Today, 12:37 AM   #15
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Last one sent the 18th arrived yesterday the 24th, with a weekend in between.
Certainly not like before, but seems to arrive in the end.
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