CCBill payments

[redwhiteandblue]

I needed to change the payment method recently as my bank in the UK (Barclays) no longer processes foreign checks. So I filled in the form and got an email asking for various compliance documents, a photo of driving licence etc, and also that wire payments are not available to affiliates but I could have payments by SEPA.

So I sent off the docs and said yes, please set payment method to SEPA. Got an email back saying docs were accepted and that had been done.

Then a day later they change their minds and tell me that SEPA payments are not available to affiliates, I can have payment by ACH or check. Which clearly I can't because ACH is for US banks and I can't accept checks any more which is the cause of the whole process in the first place.

Now I am obviously not the only CCBill affiliate outside the US that wants to receive payouts by electronic means, so how is everyone else getting paid by CCBill? I thought people were getting paid by wire? What the hell is going on here?

[mrmarlowe]

Originally Posted by redwhiteandblue

I needed to change the payment method recently as my bank in the UK (Barclays) no longer processes foreign checks. So I filled in the form and got an email asking for various compliance documents, a photo of driving licence etc, and also that wire payments are not available to affiliates but I could have payments by SEPA.

So I sent off the docs and said yes, please set payment method to SEPA. Got an email back saying docs were accepted and that had been done.

Then a day later they change their minds and tell me that SEPA payments are not available to affiliates, I can have payment by ACH or check. Which clearly I can't because ACH is for US banks and I can't accept checks any more which is the cause of the whole process in the first place.

Now I am obviously not the only CCBill affiliate outside the US that wants to receive payouts by electronic means, so how is everyone else getting paid by CCBill? I thought people were getting paid by wire? What the hell is going on here?

I had a similar problem. I was really surprised when CCBILL told me I couldn't be paid by wire transfer for my affiliate account. I have a webmaster account as well and I can receive wire payments for that. I'm a bit baffled why CCBILL can't wire payments to affiliates. Anyone from CCBILL here know why this is the case. I have to get paid by a US cheque which costs me a lot of money to have converted. I'm in the UK.

[redwhiteandblue]

Does this actually mean that all non-US CCBill affiliates are being paid by check?

[Denny]

I'm in the EU, I get paid by SEPA but I don't promote any CCbill sites currently, just still have some links on a few old sites so make a sale here and there, I get maybe 2-3 payments/year.

[CurrentlySober]

I put my foreign checks into Lloyds. I was (and still am) with Barclays, but when Barclays announced the local branch was closing a few years ago, I opened an account with Lloyds, as they were the only bank in town.

However, they are also closing, so I'll have to travel 7 miles to make deposits in the future, but the takeaway is that Lloyds still take foreign checks.. At least at the moment anyway...

[mrmarlowe]

Originally Posted by redwhiteandblue

Does this actually mean that all non-US CCBill affiliates are being paid by check?

I think there are a few other payment options for affiliates through CCBILL. But they definitely can't wire you the money. I chose the cheque option. They can't send you your payment through PayPal. Also I don't think they do through Paxum.

If you also have a webmaster account with CCBILL they can merge your accounts so you would get one wire payment which is primary for your webmaster account
but it will have your affiliate payments added. This is the set up I used to have but I prefer two separate payments for quite a few reasons. It is baffling that
CCBILL can wire you payments for your webmaster account but not your affiliate account.

[mrmarlowe]

Originally Posted by CurrentlySober

I put my foreign checks into Lloyds. I was (and still am) with Barclays, but when Barclays announced the local branch was closing a few years ago, I opened an account with Lloyds, as they were the only bank in town.

However, they are also closing, so I'll have to travel 7 miles to make deposits in the future, but the takeaway is that Lloyds still take foreign checks.. At least at the moment anyway...

I pay mine into the Halifax which isn't far from me. It takes a long time because the cashier has to fill in a long form. I've not worked out how much they charge for converting the US cheque but I'm sure it's more than what I get charged for accepting a wire transfer. I've set it so that the minimum payout from CCBILL for my affiliate account is $1,000. It would be silly to receive cheques for $100 or $200.

[redwhiteandblue]

Originally Posted by mrmarlowe

I think there are a few other payment options for affiliates through CCBILL. But they definitely can't wire you the money. I chose the cheque option. They can't send you your payment through PayPal. Also I don't think they do through Paxum.

Nope, first they said wire payments not available for affiliates but I could have SEPA. Then they said SEPA and wire transfers "not accessible for affiliates at this time". They've given me only two options, ACH and check. ACH is US only and Barclays no longer accept the checks. Stalemate.

[mrmarlowe]

Originally Posted by redwhiteandblue

Nope, first they said wire payments not available for affiliates but I could have SEPA. Then they said SEPA and wire transfers "not accessible for affiliates at this time". They've given me only two options, ACH and check. ACH is US only and Barclays no longer accept the checks. Stalemate.

I wish someone from CCBILL could read this thread and explain why this is. It's terrible. And baffling.

[czarina]

I don't know why CCBill is addamant on ruining their business model. They were the authority on affiliate programs and affiliate payouts. Since they went to the dark side (the communist block side), they've been trying harder and harder to fuck everything up.

[BigFurry]

Is it possible that the support agent didn't know that UK is still part of SEPA?

SEPA is an EU payment option, however UK didn't quit SEPA after Brexit, it is still in the SEPA system.

Maybe you could try to get them to double check this with their team.

[pornguy]

Originally Posted by redwhiteandblue

Does this actually mean that all non-US CCBill affiliates are being paid by check?

Yes. they will send you a physical check.

[Captcha]

It is not uncommon you to find many threads here related to ccbill and their garbage system
It's 2024, but they still want to pay non-US webmasters via check

I think at some point if I dig further I will find the Flintstones in their outdated admin

[The Porn Nerd]

I seem to recall CCBill EU being able to send out wires. Perhaps you should ask CCBill about this as it is a seperate company somehow still connected to CCBill.

Or, open a Webmaster account and merge payments that way?

[mrmarlowe]

Originally Posted by The Porn Nerd

I seem to recall CCBill EU being able to send out wires. Perhaps you should ask CCBill about this as it is a seperate company somehow still connected to CCBill.

Or, open a Webmaster account and merge payments that way?

I have a webmaster account and used to have my affiliate payments merged with it. So I got one wire transfer. That was good but I just prefer to have both payments sent to me separately. For quite a few reasons. I did chase this up with CCBIL quite a few times but I was always told they didn't wire money to you for your affiliate account if you were outside of the US. I'm based in the UK.

[BigFurry]

Terminology is important.

Wire = SWIFT Wire = International Wire -> CCBILL doesn't send them anymore anywhere I think

ACH -> USA only

SEPA = "EU Wire" -> CCBILL still supports it, but this works only for bank accounts in the European Union. Also, it has to be sent in EUR currency.
There are a few extra European countries which also support it: Iceland, Liechtenstein, Monaco, Norway, San Marino, Andorra, Switzerland. (These countries are not part of the EU but part of SEPA.)

But UK is an exception. It was in SEPA because of the EU, but they still remained in the SEPA even after Brexit. So a SEPA transfer (EUR currency) to a UK bank account would work.
Maybe your customer service rep or CCBILL didn't realize this. They didn't update their FAQ either, they don't list UK in the SEPA list: https://ccbill.com/doc/affiliate-faqs & https://ccbill.com/doc/merchant-accounting-faqs

[The Porn Nerd]

Originally Posted by BigFurry

Terminology is important.

Wire = SWIFT Wire = International Wire -> CCBILL doesn't send them anymore anywhere I think

ACH -> USA only

SEPA = "EU Wire" -> CCBILL still supports it, but this works only for bank accounts in the European Union. Also, it has to be sent in EUR currency.
There are a few extra European countries which also support it: Iceland, Liechtenstein, Monaco, Norway, San Marino, Andorra, Switzerland. (These countries are not part of the EU but part of SEPA.)

But UK is an exception. It was in SEPA because of the EU, but they still remained in the SEPA even after Brexit. So a SEPA transfer (EUR currency) to a UK bank account would work.
Maybe your customer service rep or CCBILL didn't realize this. They didn't update their FAQ either, they don't list UK in the SEPA list: https://ccbill.com/doc/affiliate-faqs & https://ccbill.com/doc/merchant-accounting-faqs

Thanks for explaining this!! So get the EUR via Sepa then change the currency to British pounds. It will cost a bit in the exchange rate but better than not getting paid at all.

[rastan]

if you get stuck, open a USD account on Wise.
They're not strictly adult-friendly, but I've been using them for odd occasions for a few years now. Soon as the USD hits your account, couple of button presses on the app and the the amount is wired to your UK bank account.

Nice and easy.

[Captcha]

Originally Posted by rastan

if you get stuck, open a USD account on Wise.
They're not strictly adult-friendly, but I've been using them for odd occasions for a few years now. Soon as the USD hits your account, couple of button presses on the app and the the amount is wired to your UK bank account.

Nice and easy.

ccbill doesn't accept wise. I tried.

[mrmarlowe]

Originally Posted by redwhiteandblue

I needed to change the payment method recently as my bank in the UK (Barclays) no longer processes foreign checks. So I filled in the form and got an email asking for various compliance documents, a photo of driving licence etc, and also that wire payments are not available to affiliates but I could have payments by SEPA.

So I sent off the docs and said yes, please set payment method to SEPA. Got an email back saying docs were accepted and that had been done.

Then a day later they change their minds and tell me that SEPA payments are not available to affiliates, I can have payment by ACH or check. Which clearly I can't because ACH is for US banks and I can't accept checks any more which is the cause of the whole process in the first place.

Now I am obviously not the only CCBill affiliate outside the US that wants to receive payouts by electronic means, so how is everyone else getting paid by CCBill? I thought people were getting paid by wire? What the hell is going on here?

The other option is to continue to accept US Dollar cheques and open an account with the Halifax bank. I'm with them and they accept foregin cheques.

[NatalieK]

Originally Posted by The Porn Nerd

Thanks for explaining this!! So get the EUR via Sepa then change the currency to British pounds. It will cost a bit in the exchange rate but better than not getting paid at all.

not sure if this will work as BigFurry mentioned Sepa to any country in the EU, and obviously some ass hats from the UK decided to leave the EU so the UK isn´t in the EU now...


is sepa still an option for the UK?

[redwhiteandblue]

Barclays can do SEPA https://www.barclays.co.uk/help/inte...receive-money/ and I've sent this link to CCBill, they knew that the bank can do it but for some reason are telling me it's not available to affiliates at this time.

[redwhiteandblue]

Originally Posted by rastan

if you get stuck, open a USD account on Wise.
They're not strictly adult-friendly, but I've been using them for odd occasions for a few years now. Soon as the USD hits your account, couple of button presses on the app and the the amount is wired to your UK bank account.

Nice and easy.

Thanks Rob but it has to be a bank account in my name with a statement showing the same address otherwise it won't pass their AML and KYC malarky.

[fil]

Same shit. CCBill puts my payments on "Indefinite hold" (used SEPA). "The only available payout options we can offer for our affiliates are ACH and Mailed Checks" told they.