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Old 09-08-2011, 05:34 AM   #1
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I just got fucked by an Indian company

For the first time in our 10 years of operation we have outsourced a project, a web cam site in this case. We did the design and the outsourcing company in India, which has already developed web cam software, was to connect the design to their software and do some additions that we asked for. That was over a month ago eventhough in the contract it said 7 working days. Needless to say that the site looks like crap and is not operational. Not only that but the the developer just told me that the design that we sent is too complicated for him. This he tells me a month after I sent it and after I am trying to still hold on to my client that is out of patience as well as I. Right now all I want is my $2000 back and source codes so that we can continue the project. They do not want to return our money. I am waiting for their final answer tommorow to know if they can finish the project after all and if so when. If not I will publish the name of the company so that all of you will be ware of their practices.

What options are open to me so that I get all of my money back? Or do you think that I can kiss that money goodbye?

If any of you reading this is an experienced PHP programmer or know of one please let me know. I need this project finished ASAP.

Thanks in advance!
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Old 09-08-2011, 05:38 AM   #2
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IMO you can kiss the money good bye.
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Old 09-08-2011, 05:48 AM   #3
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Good luck with this! That's a lot of money in India, $80 per month is enough to live on. He's bitten off more than he can chew with this project, but he's unlikely to let that $2k go
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Old 09-08-2011, 05:49 AM   #4
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Why did you send him the money before he sent or showed you the completed work?
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Old 09-08-2011, 05:50 AM   #5
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webcam site software for $2000 including design integration

you would have gotten shit anyway, might be better you never tried to launch a site with it
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Old 09-08-2011, 05:54 AM   #6
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Why did you send him the money before he sent or showed you the completed work?
What he said, also did you pay by PayPal? if so put a dispute in
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Old 09-08-2011, 05:59 AM   #7
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Yikes and i though i was fucked when i wasted 500$ on one indian company.I am not sure is there a single reliable indian company.
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Old 09-08-2011, 06:00 AM   #8
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Sounds like you just learned some really valuable lessons in outsourcing. Most of our development outsourcing is to eastern european programmers, we always project manage jobs with our own local programmers overseeing the job. We modularize as much as possible so no single programmer has access to the complete code base.

Last edited by AdultKing; 09-08-2011 at 06:01 AM..
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Old 09-08-2011, 06:00 AM   #9
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Why take risky routs when an old timer like me could help you out? Silly people.
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Old 09-08-2011, 06:01 AM   #10
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That's too bad.

Did you get them off an outsourcing site where you can make reviews about him or dispute the work? If not, you can probably kiss your money good-bye unless you can come to some sort of agreement. Maybe try to get him to finish up as much as he can, then pass it on.
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Old 09-08-2011, 06:03 AM   #11
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Why take risky routs when an old timer like me could help you out? Silly people.
because he wanted to be cheap cheap cheap
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Old 09-08-2011, 06:11 AM   #12
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Good luck with this! That's a lot of money in India, $80 per month is enough to live on. He's bitten off more than he can chew with this project, but he's unlikely to let that $2k go
where you got this info? Normal salary for Indian programmer is $800 to $2k


There are many scammers spoiling india name
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Old 09-08-2011, 06:13 AM   #13
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The money was paid partly through paypal so that I can dispute if he gives me a bullshit answer tommorow. I will see according to their answer what happens and if so you all will know what Indian web company I am talking about. Their demo and system were very nice, and yes my client was looking for cheap. I took the risk and learned a lot from this experience. I will Never again outsource to a company in India or anywhere else, only to the USA where a contract means something and people know how to give service and treat a client!
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Old 09-08-2011, 06:22 AM   #14
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Good luck but don't get your hopes up.

Did you send 1 $2k payment or several small ones?

If I remember correctly Indian paypal accounts can no longer receive payments over $500 and all payments will be automatically withdrawn from the Paypal account to a bank account within 7 days. (Earlier this year paypal announced those changes to Indian accounts because of new regulations in india.)
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Old 09-08-2011, 06:30 AM   #15
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Cheap lesson learned ...
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Old 09-08-2011, 06:37 AM   #16
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just as many scammers in the USA....
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Old 09-08-2011, 06:40 AM   #17
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use escrow next time...
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Old 09-08-2011, 06:45 AM   #18
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Have been through it, most people out there are so greedy.

Don't pay big amounts as advance, and split the balance money in small sums and pay as project progresses. And keep at least 25% until project finishes. You can have them even kiss your ass, as long as there is some outstanding amount.


Quote:
Originally Posted by sexybabe View Post
where you got this info? Normal salary for Indian programmer is $800 to $2k
oh yeah? ..


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There are many scammers spoiling india name
And unfortunately, all of them are indians.
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Old 09-08-2011, 06:47 AM   #19
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I use 1/3 down, 1/3 on proto-type, and final 1/3 on delivery of final product with transactions being by Paypal or credit card so I can dispute if needed.
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Old 09-08-2011, 06:51 AM   #20
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use escrow next time...
Good advice
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Old 09-08-2011, 06:51 AM   #21
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where you got this info? Normal salary for Indian programmer is $800 to $2k

There are many scammers spoiling india name
Programmers get more than the Indian average, according to this article the average Indian salary is now $85 per month

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Apparently this last year the per capita income of Indians increased to Rs. 46,492 per year. That?s Rs. 3874 ($85) per month. Glory days! The ?average? Indian is no longer living in ?poverty?. But really, per capita income is an average and who cares about the average income when the average Indian hardly exists. The distribution of income is highly skewed and looks like this (see my last related post ?It?s not a pyramid?). You can see where that places the average.
http://physicsofpoverty.blogspot.com...ge-income.html

I have some great contacts in India who work for me when I need them, you just have to know who you're dealing with.
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Old 09-08-2011, 07:07 AM   #22
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That sucks, it's happened to me with companies in Canada and the US unfortunatly I never saw a dime back so there's little chance you'll get yours from a company or person in India
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Old 09-08-2011, 08:47 AM   #23
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Welcome to the Internet. You will never see your money again.
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Old 09-08-2011, 08:49 AM   #24
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In future, use a service like oDesk which has a dispute process for problems just like this. It also lets you track employees by screenshots of their computer and their work diary. Saves for many headaches later on.
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Old 09-08-2011, 08:53 AM   #25
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post the names of company all details.

u should have done this with contract or escrow services., but again cam site for 2k, damn

then u get what u paid for....u were looking for some cheap workers and cheap workers are really cheap .lol

sorry for your loss.
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Old 09-08-2011, 09:04 AM   #26
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What he said, also did you pay by PayPal? if so put a dispute in
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Old 09-08-2011, 09:25 AM   #27
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Dispute that shit.
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Old 09-08-2011, 09:28 AM   #28
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India + $2k, what did you expect?
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Old 09-08-2011, 09:29 AM   #29
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if you really need to use Indians use freelancer as no money transfers until finished
how did you pay
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Old 09-08-2011, 09:33 AM   #30
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webcam site software for $2000 including design integration

you would have gotten shit anyway, might be better you never tried to launch a site with it
Yeah I'm surprised this one didn't turn out better.

1. Using a company you know nothing about and never used before to do something as important as programming for your project.
2. Sending money upfront with out any ways to get it back.
3. Paying 2K for a cam site and expecting the end product to be nice/good.
4. Dealing with out source workers in India for programming. Out source workers have a good purpose for things that are easy and time consuming, but when it comes to working on important parts of site, leave that for the professionals.

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Old 09-08-2011, 09:57 AM   #31
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Old 09-08-2011, 11:03 AM   #32
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post the names of company all details.

u should have done this with contract or escrow services., but again cam site for 2k, damn

then u get what u paid for....u were looking for some cheap workers and cheap workers are really cheap .lol

sorry for your loss.
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Old 09-08-2011, 11:42 AM   #33
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Sorry to hear that. Low price is not always the most important thing.
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Old 09-08-2011, 11:53 AM   #34
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Old 09-08-2011, 11:58 AM   #35
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hahahaha That is what you get for being a cheap fucker.
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Old 09-08-2011, 12:24 PM   #36
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For the first time in our 10 years of operation we have outsourced a project, a web cam site in this case. We did the design and the outsourcing company in India, which has already developed web cam software, was to connect the design to their software and do some additions that we asked for. That was over a month ago eventhough in the contract it said 7 working days. Needless to say that the site looks like crap and is not operational. Not only that but the the developer just told me that the design that we sent is too complicated for him. This he tells me a month after I sent it and after I am trying to still hold on to my client that is out of patience as well as I. Right now all I want is my $2000 back and source codes so that we can continue the project. They do not want to return our money. I am waiting for their final answer tommorow to know if they can finish the project after all and if so when. If not I will publish the name of the company so that all of you will be ware of their practices.

What options are open to me so that I get all of my money back? Or do you think that I can kiss that money goodbye?

If any of you reading this is an experienced PHP programmer or know of one please let me know. I need this project finished ASAP.

Thanks in advance!
I find it hard to have sympathy or understanding for a company that 1. sends jobs to India and 2. expects a programmer to work for peanuts
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Old 09-08-2011, 12:25 PM   #37
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Difference between Easten Europe and India, one will underdeliver while the other will put undetectable backdoors and access your data once your project takes off, you decide which is which
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Old 09-08-2011, 12:28 PM   #38
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welcome to the club
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Old 09-08-2011, 12:32 PM   #39
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Just burn their fuckin Teepee down!!
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Old 09-08-2011, 12:34 PM   #40
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I dont like working with people unless they live "punch in the face" distance

pay with a credit card? dispute the charge
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Old 09-08-2011, 12:34 PM   #41
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Yeah, being cheap is expensive. We all live and learn.
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Old 09-08-2011, 12:45 PM   #42
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was that $2k for a complete job that you paid up front? or was it just a deposit?
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Old 09-09-2011, 12:15 AM   #43
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We can write a cam script for you, but you're gonna need to add another zero to the end of that price. As for your indian issue I doubt you can get your money back from them, chalk it up as a learning experience. Even if you had the code, we did a cam site for another client who had a similar issue with an indian programming company. We ended up remaking it all from scratch because it was faster then trying to debug and finish that messy bullshit.

No one is going to do a good job on a cam site for $2k, it is a ridiculous amount of work (that you also have to support afterwards). I don't even know of a ready-made cam script that costs that little.
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Old 09-09-2011, 12:36 AM   #44
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if they are professional scammers , then u wont get ur money back, not by disputes or anything.
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Old 09-09-2011, 02:06 AM   #45
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How in the world did you think that you could effectively outsource a project like this without any support system, like odesk, vworker or freelancer?

How did you plan to keep your money safe and how to hold payment until all smaller modifications would be done and fixed?

You seem really inexperienced, naive and gullible. On what "reliable" page did you find this gem anyway? I'm not sure Paypal will handle dispute claims for "digital goods" or if you marked "payment for a service". You'd be better off by quit moping around and start working on finding a replacement instead.
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Old 09-09-2011, 02:22 AM   #46
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I'm not sure Paypal will handle dispute claims for "digital goods" or if you marked "payment for a service".
Yeah, they handle them all right: They award the funds to the purchaser every friggin time regardless of how much documentation the seller has. I get burned by it all the time.
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Old 09-09-2011, 02:30 AM   #47
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Chalk it up to experience... it amazes me how many people hire developers and have zero visibility of their product throughout the development process...
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Old 09-09-2011, 02:33 AM   #48
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You get what you pay for.

Rule of a thumb
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Old 09-09-2011, 02:42 AM   #49
shimmy2
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Quote:
Originally Posted by Deej View Post
Just burn their fuckin Teepee down!!
white man has the solution
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Old 09-09-2011, 02:59 AM   #50
AdultKing
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Given the topic, I've written a short guide to safe outsourcing. Worth reading to avoid the woes of the OP.
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