Re: Netbilling Merchant Accounts for Smaller Fish - GoFuckYourself.com

Mutt · 05-06-2008, 11:04 PM

so i see Netbilling is now offering merchant accounts to people only processing 10K a month - that opens things up for a big pool of smaller paysite operators - almost all revshare programs for sure.

so here's the question - what happens when/if these programs lose that merchant account for whatever reason - affiliates rebills are lost right?

i am not a shill for CCBILL or Epoch - just sayin' - could be dangerous.

budz · 05-06-2008, 11:10 PM

<>< <>< <>< <><

fallenmuffin · 05-07-2008, 01:06 AM

That is something to take into consideration I suppose. Seeing as Netbilling is opening their doors to the smaller merchants they'll probably been leaner on them slipping from time to time. "They only processed 9,800$ this month.. delete the account" .. :|

I <3 CCBill

WiredGuy · 05-07-2008, 01:28 AM

Wouldn't those site owners be subject to getting their processing pulled if using ccbill/epoch as well?
WG

GrouchyAdmin · 05-07-2008, 01:40 AM

I love NetBilling. Out of all of the processors I've used, they've been the best.. but they also charge more.

To be frank:

My only concern is how thin NetBilling support is spread now. They have one tech guy, who has one assistant. He's smart, but he can only do one thing at one time, ditto for his wonderful assistant. If some 10k guy is bitching that his Perl CGI to write to .htaccess isn't working to him, and I have a question about writing something to work with the MUPDATE API; obviously I can't go to Mitch. So, working for a larger company, I, and they, are forced to sit and wait?

I'd like to know what Mitch's plans are for expansion and support for all tiers.

Due · 05-07-2008, 01:57 AM

Quote:

Originally Posted by WiredGuy

Wouldn't those site owners be subject to getting their processing pulled if using ccbill/epoch as well?
WG

If I remember correct you set your own scrub levels with netbilling, chargebacks could easily get out of hand for the optimistic affiliate program owner

NETbilling · 05-07-2008, 08:27 AM

Quote:

Originally Posted by GrouchyAdmin

I love NetBilling. Out of all of the processors I've used, they've been the best.. but they also charge more.

To be frank:

My only concern is how thin NetBilling support is spread now. They have one tech guy, who has one assistant. He's smart, but he can only do one thing at one time, ditto for his wonderful assistant. If some 10k guy is bitching that his Perl CGI to write to .htaccess isn't working to him, and I have a question about writing something to work with the MUPDATE API; obviously I can't go to Mitch. So, working for a larger company, I, and they, are forced to sit and wait?

I'd like to know what Mitch's plans are for expansion and support for all tiers.

Hi,

There is no need for concern. We have a great support staff and are training more now as well. If you ever have a a need and it is not getting taken care of in a timely manner, you can certainly come directly to me and I will expedite.

Mitch

NETbilling · 05-07-2008, 09:07 AM

Quote:

Originally Posted by GrouchyAdmin

I love NetBilling. Out of all of the processors I've used, they've been the best.. but they also charge more.

To be frank:

My only concern is how thin NetBilling support is spread now. They have one tech guy, who has one assistant. He's smart, but he can only do one thing at one time, ditto for his wonderful assistant. If some 10k guy is bitching that his Perl CGI to write to .htaccess isn't working to him, and I have a question about writing something to work with the MUPDATE API; obviously I can't go to Mitch. So, working for a larger company, I, and they, are forced to sit and wait?

I'd like to know what Mitch's plans are for expansion and support for all tiers.

BTW - we have much more than one tech guy. We have 2 on the phones with clients with a staff of programmers and IT guys behind them.

seeric · 05-07-2008, 09:15 AM

people on epoch or ccbill tp processing could get cut off just as easy for cbs or anything else that you'd conceivably lose it for. high risk is high risk. if the program is currently doing fine on ccbill or epoch i doub't they'd have any issues on nb. if they don't get too aggressive with a really weak scrub (meaning greedy, and take about every card they can regardless of criteria), then i wouldn't for see anyone having anymore issues that weren't already there. i guess the bottom bottom line is adult entertainment and the processing of it regardless of who is handling the transactions, is a high risk environment in itself in every way.

two cents.

media · 05-07-2008, 09:19 AM

Good thread, we need more like this one on the front page..

GrouchyAdmin · 05-07-2008, 11:54 AM

Quote:

Originally Posted by NetBilling

Hi,

There is no need for concern. We have a great support staff and are training more now as well. If you ever have a a need and it is not getting taken care of in a timely manner, you can certainly come directly to me and I will expedite.

Mitch

I believe there is reason for concern. I've had more issues in 2008 globally so far than I've had in all of 2007 across all clients, may of which were actually client (configuration) issues. Obviously there's a lack of resources dedicated to keep things running as well as they were..

Quote:

Originally Posted by NetBilling

BTW - we have much more than one tech guy. We have 2 on the phones with clients with a staff of programmers and IT guys behind them.

I'm not calling you a liar, however I've talked to a total of two people who were capable of, and actually did handle technical issues on the 'front end'. It's nice that you have staff who are dedicated to work on the internals, as it should be - but you're going to need more people facing the front lines.

BV · 05-07-2008, 12:00 PM

Quote:

Originally Posted by Mutt

so i see Netbilling is now offering merchant accounts to people only processing 10K a month - that opens things up for a big pool of smaller paysite operators - almost all revshare programs for sure.

so here's the question - what happens when/if these programs lose that merchant account for whatever reason - affiliates rebills are lost right?

i am not a shill for CCBILL or Epoch - just sayin' - could be dangerous.

Any program can lose their merchant account no matter what size they are

What does the "size" of the program have to do with you being worried?

If youmust be worried I would be more worried of the larger ones as there is more money at stake and more chances to create a CB.

NETbilling · 05-07-2008, 12:30 PM

Quote:

Originally Posted by GrouchyAdmin

I believe there is reason for concern. I've had more issues in 2008 globally so far than I've had in all of 2007 across all clients, may of which were actually client (configuration) issues. Obviously there's a lack of resources dedicated to keep things running as well as they were..

I'm not calling you a liar, however I've talked to a total of two people who were capable of, and actually did handle technical issues on the 'front end'. It's nice that you have staff who are dedicated to work on the internals, as it should be - but you're going to need more people facing the front lines.

Hi,

Thank you for expressing your concern. We have another new tech as well training this week and as I stated, our backend team is incredible. Again, anything you think is taking longer than it should, please personally let me know.

Kimmykim · 05-07-2008, 01:11 PM

We underwrite merchant accounts for smaller volume deals, or spread clients across multiple merchant accounts in order for them to process smaller volume. The clients we place with Netbilling for their gateway services have very few problems with Mitch and crew. I'm not saying there are never any, as that is impossible, but when they do pop up, a quick email or icq to Mitch or Karen has their people on it pretty quickly and it's usually resolved nearly immediately.

GrouchyAdmin · 05-07-2008, 01:15 PM

Quote:

Originally Posted by NetBilling

Hi,

Thank you for expressing your concern. We have another new tech as well training this week and as I stated, our backend team is incredible. Again, anything you think is taking longer than it should, please personally let me know.

Much appreciated, Mitch.

NETbilling · 05-07-2008, 01:55 PM

Quote:

Originally Posted by GrouchyAdmin

Much appreciated, Mitch.

Anytime and thanks for your input as well.

Mitch

CherryLipsRosa · 05-07-2008, 02:02 PM

Mitch has always been available for any assistance, i have hit him up for very simple things and he always puts me in contact with the right people and even follows up afterwards.

RegUser · 05-07-2008, 04:14 PM

Quote:

Originally Posted by Kimmykim

We underwrite merchant accounts for smaller volume deals, or spread clients across multiple merchant accounts in order for them to process smaller volume. The clients we place with Netbilling for their gateway services have very few problems with Mitch and crew. I'm not saying there are never any, as that is impossible, but when they do pop up, a quick email or icq to Mitch or Karen has their people on it pretty quickly and it's usually resolved nearly immediately.

do u have any e mail address to write to?

Mutt · 05-07-2008, 04:22 PM

Quote:

Originally Posted by BV

Any program can lose their merchant account no matter what size they are

What does the "size" of the program have to do with you being worried?

If youmust be worried I would be more worried of the larger ones as there is more money at stake and more chances to create a CB.

that's a little dumb on your part - when a large program with deeper pockets loses their merchant account they CAN and SHOULD reach into their pockets and make settlements with their affiliates for the lost rebills. The affiliate should NOT be assuming the risk for the program owner's processing. A smaller program doesn't have 50-100K in cash if they lose their merchant account to make good with affiliates.

merchant accounts are lost all the time - you dont have a banking relationship wth Netbilling, your relationship is with the merchant bank - you have no clue how long they will stay processing high risk adult and you will have no backup plan in place other than running to Netbilling hoping and praying they can place you with another bank.

CCBILL and Epoch have over 10 years of experience handling merchant accounts - and I am assuming contingency plans for worst case scenarios - guy doing 10K a month in sales has ZERO experience with his own merchant account and no contingency plan.

NETbilling · 05-07-2008, 06:28 PM

Quote:

Originally Posted by Mutt

that's a little dumb on your part - when a large program with deeper pockets loses their merchant account they CAN and SHOULD reach into their pockets and make settlements with their affiliates for the lost rebills. The affiliate should NOT be assuming the risk for the program owner's processing. A smaller program doesn't have 50-100K in cash if they lose their merchant account to make good with affiliates.

merchant accounts are lost all the time - you dont have a banking relationship wth Netbilling, your relationship is with the merchant bank - you have no clue how long they will stay processing high risk adult and you will have no backup plan in place other than running to Netbilling hoping and praying they can place you with another bank.

CCBILL and Epoch have over 10 years of experience handling merchant accounts - and I am assuming contingency plans for worst case scenarios - guy doing 10K a month in sales has ZERO experience with his own merchant account and no contingency plan.

We constantly help with merchant account establishment and maintenence and very rarely lose a merchant. We have 10 years of experience helping merchants manage their processing while giving the merchants ultimate flexibility and money savings. Out track record speaks for itself and we have merchant processing $10 per month to 8 million per month and in between.

Mutt · 05-07-2008, 06:34 PM

why not team up with MPA3 or NATS and do a hosted affiliate program setup like Epoch and CCBILL offer?

or do it on your own. that would attract people from 3rd party processing.

banks must be getting desperate for biz to be going after smaller porn merchants.

NETbilling · 05-07-2008, 08:39 PM

Quote:

Originally Posted by Mutt

why not team up with MPA3 or NATS and do a hosted affiliate program setup like Epoch and CCBILL offer?

or do it on your own. that would attract people from 3rd party processing.

banks must be getting desperate for biz to be going after smaller porn merchants.

The banks certainly are not getting desperate as we are writing more accounts than ever. Because the banks we work with have the confidence in us to properly manage accounts and to give the merchants the tlls they need to do so as well, they are willing to take chances with smaller accounts now where they were not willing to in the past.

We have been having some conversations with affiliate software providers to offer a hosted solution and will announce when things are finalized.

Mitch

BV · 05-07-2008, 09:13 PM

Quote:

Originally Posted by Mutt

that's a little dumb on your part - when a large program with deeper pockets loses their merchant account they CAN and SHOULD reach into their pockets and make settlements with their affiliates for the lost rebills. The affiliate should NOT be assuming the risk for the program owner's processing. A smaller program doesn't have 50-100K in cash if they lose their merchant account to make good with affiliates.

merchant accounts are lost all the time - you dont have a banking relationship wth Netbilling, your relationship is with the merchant bank - you have no clue how long they will stay processing high risk adult and you will have no backup plan in place other than running to Netbilling hoping and praying they can place you with another bank.

CCBILL and Epoch have over 10 years of experience handling merchant accounts - and I am assuming contingency plans for worst case scenarios - guy doing 10K a month in sales has ZERO experience with his own merchant account and no contingency plan.

Mutt,

Don't assume too much my friend. Look at IBill for example. Big companies die.

and assuming that a small company couldn't have "contingency capabilities" (as you put it), relative to a large company, I believe to be inaccurate.

The money needed would be relative to the size of the company.

The main expense to keep things going and to save face with your affiliates (since that's the main point here) is:

a:the revshare commissions being paid to affiliates on active members

and/or

b:PPS programs would need the money to cover affiliate payouts for the last current pay period.

So a big company would need more $ and a smaller less $.

big insurance policy - little insurance policy

Cheers,
BV

Iron Fist · 05-07-2008, 10:19 PM

Bump just cuz..

NETbilling · 05-08-2008, 07:29 AM

Quote:

Originally Posted by Kimmykim

We underwrite merchant accounts for smaller volume deals, or spread clients across multiple merchant accounts in order for them to process smaller volume. The clients we place with Netbilling for their gateway services have very few problems with Mitch and crew. I'm not saying there are never any, as that is impossible, but when they do pop up, a quick email or icq to Mitch or Karen has their people on it pretty quickly and it's usually resolved nearly immediately.

Thanks for the nice words Kimmy. You are always a pleasure to work with and and one of the most knowledgeable people in the industry as far as merchant accounts and processing go. I hope to see you soon.

Mitch

FightThisPatent · 05-08-2008, 07:45 AM

Quote:

Originally Posted by NetBilling

Thanks for the nice words Kimmy. You are always a pleasure to work with and and one of the most knowledgeable people in the industry as far as merchant accounts and processing go. I hope to see you soon.

Mitch

mitch, can you post up a link to this service with lower floor on transaction requirements?

Checked on website, and i must be missing it.... it should be in like big letters LOL

Fight the 20/40!

NETbilling · 05-08-2008, 08:29 AM

Quote:

Originally Posted by FightThisPatent

mitch, can you post up a link to this service with lower floor on transaction requirements?

Checked on website, and i must be missing it.... it should be in like big letters LOL

Fight the 20/40!

Hi,

For adult pay sites, or adult video codnload content, the minimum is 10k per month with 3 months of previous processing history if in the US or $20k for an offshore merchant account. For mainstream, adult tangible products or anything else, there is no minimum or history needed.

Does that help?

Thanks

NETbilling · 05-08-2008, 12:19 PM

Quote:

Originally Posted by CherryLipsRosa

Mitch has always been available for any assistance, i have hit him up for very simple things and he always puts me in contact with the right people and even follows up afterwards.

Thank Rosa,

It is ALWAYS great working with you!

Mitch

NETbilling · 05-28-2008, 10:30 PM

This thread title is funny because our summer ad campaign has "Fish" in the theme.

Mitch

NETbilling · 07-22-2008, 09:39 PM

Quote:

Originally Posted by FightThisPatent

mitch, can you post up a link to this service with lower floor on transaction requirements?

Checked on website, and i must be missing it.... it should be in like big letters LOL

Fight the 20/40!

Question and an old bump?

05-06-2008, 11:04 PM	#1
Mutt Too lazy to set a custom title Industry Role: Join Date: Sep 2002 Posts: 34,431	Re: Netbilling Merchant Accounts for Smaller Fish so i see Netbilling is now offering merchant accounts to people only processing 10K a month - that opens things up for a big pool of smaller paysite operators - almost all revshare programs for sure. so here's the question - what happens when/if these programs lose that merchant account for whatever reason - affiliates rebills are lost right? i am not a shill for CCBILL or Epoch - just sayin' - could be dangerous. __________________ I moved my sites to Vacares Hosting. I've saved money, my hair is thicker, lost some weight too! Thanks Sly!

05-06-2008, 11:10 PM	#2
budz Disruptive Innovator Industry Role: Join Date: Sep 2003 Location: Vegas Posts: 4,230	<>< <>< <>< <>< __________________ C:\Code\ C:\Code\Run\

05-07-2008, 01:28 AM	#4
WiredGuy Pounding Googlebot Industry Role: Join Date: Aug 2002 Location: Canada Posts: 34,490	Wouldn't those site owners be subject to getting their processing pulled if using ccbill/epoch as well? WG __________________ I play with Google.

05-07-2008, 01:40 AM	#5
GrouchyAdmin Now choke yourself! Industry Role: Join Date: Apr 2006 Posts: 12,085	I love NetBilling. Out of all of the processors I've used, they've been the best.. but they also charge more. To be frank: My only concern is how thin NetBilling support is spread now. They have one tech guy, who has one assistant. He's smart, but he can only do one thing at one time, ditto for his wonderful assistant. If some 10k guy is bitching that his Perl CGI to write to .htaccess isn't working to him, and I have a question about writing something to work with the MUPDATE API; obviously I can't go to Mitch. So, working for a larger company, I, and they, are forced to sit and wait? I'd like to know what Mitch's plans are for expansion and support for all tiers. __________________ AIM: GrouchyGfy

05-07-2008, 09:19 AM	#10
media Confirmed Moneymaker Industry Role: Join Date: Apr 2002 Location: Eugene, OR It's Like Jail, Only with Trees! Posts: 9,852	Good thread, we need more like this one on the front page.. __________________ I'm here for the violence!

05-07-2008, 01:06 AM	#3
fallenmuffin Confirmed User Industry Role: Join Date: Nov 2005 Posts: 8,170	That is something to take into consideration I suppose. Seeing as Netbilling is opening their doors to the smaller merchants they'll probably been leaner on them slipping from time to time. "They only processed 9,800$ this month.. delete the account" .. :\| I <3 CCBill

05-07-2008, 09:15 AM	#9
seeric .......... Industry Role: Join Date: Aug 2004 Location: .......... Posts: 41,917	people on epoch or ccbill tp processing could get cut off just as easy for cbs or anything else that you'd conceivably lose it for. high risk is high risk. if the program is currently doing fine on ccbill or epoch i doub't they'd have any issues on nb. if they don't get too aggressive with a really weak scrub (meaning greedy, and take about every card they can regardless of criteria), then i wouldn't for see anyone having anymore issues that weren't already there. i guess the bottom bottom line is adult entertainment and the processing of it regardless of who is handling the transactions, is a high risk environment in itself in every way. two cents.

05-07-2008, 01:11 PM	#14
Kimmykim bitchslapping zebras!!!!! Industry Role: Join Date: Jun 2001 Location: In a shack by the beach Posts: 16,015	We underwrite merchant accounts for smaller volume deals, or spread clients across multiple merchant accounts in order for them to process smaller volume. The clients we place with Netbilling for their gateway services have very few problems with Mitch and crew. I'm not saying there are never any, as that is impossible, but when they do pop up, a quick email or icq to Mitch or Karen has their people on it pretty quickly and it's usually resolved nearly immediately.

05-07-2008, 02:02 PM	#17
CherryLipsRosa Confirmed User Join Date: Mar 2004 Location: Costa Rica Posts: 3,603	Mitch has always been available for any assistance, i have hit him up for very simple things and he always puts me in contact with the right people and even follows up afterwards. __________________ Rosalia M. ICQ.12150439 Skype. cherrylipsrosa

05-07-2008, 06:34 PM	#21
Mutt Too lazy to set a custom title Industry Role: Join Date: Sep 2002 Posts: 34,431	why not team up with MPA3 or NATS and do a hosted affiliate program setup like Epoch and CCBILL offer? or do it on your own. that would attract people from 3rd party processing. banks must be getting desperate for biz to be going after smaller porn merchants. __________________ I moved my sites to Vacares Hosting. I've saved money, my hair is thicker, lost some weight too! Thanks Sly!

05-07-2008, 10:19 PM	#24
Iron Fist Too lazy to set a custom title Join Date: Dec 2006 Posts: 23,400	Bump just cuz.. __________________ i like waffles

05-28-2008, 10:30 PM	#29
NETbilling Confirmed User Industry Role: Join Date: Jan 2002 Location: Huntington Beach, CA Posts: 8,588	This thread title is funny because our summer ad campaign has "Fish" in the theme. Mitch __________________ Mitch Farber CEO - NETbilling, Inc. Email / Phone: 888-357-8166 / 661-252-2456 Transaction processing & 24/7 call center services with exceptional rates and flexibility, since 1998!