ePassporte Downtime Statement - GoFuckYourself.com

Michael O · 12-16-2005, 12:31 PM

The downtime last night was due to a database issue our backend processor in Europe
had. This problem has created several intermittent outages. The problem has now
been identified and repaired. The "fix" will require a few more mini outages, for
about 5 minutes each. These will be done at off peak times to avoid any
interruption of business. While we can't be certain that outages will not occur,
actually every Internet business suffers these downtimes, we can be certain that the
major contributing factor has been identified and fixed.

We apologize for these outages. Please understand that we too loose a great deal of
money and time when these things happen. We are perfectly aligned with you, our
valued clients, to maintain a strong and reliable system.

Phoenix · 12-16-2005, 12:32 PM

how can i get my new card ?

mine expires in two weeks

baddog · 12-16-2005, 12:32 PM

I take it you work for epass now?

Juicy D. Links · 12-16-2005, 12:33 PM

I called CS last night , it was just a 5 min downtime not too bad

baddog · 12-16-2005, 12:35 PM

Quote:

Originally Posted by Juicy D. Links

I called CS last night , it was just a 5 min downtime not too bad

Don't know what time you called, but they were down for more than 5 minutes here.

Michael O · 12-16-2005, 12:38 PM

Quote:

Originally Posted by baddog

I take it you work for epass now?

Yes I do.

Michael O · 12-16-2005, 12:42 PM

Quote:

Originally Posted by Phoenix

how can i get my new card ?

mine expires in two weeks

If you look at your card it will say good thru xx/xx and in the beginning of that month the new card will be ordered if you have $35 in your account and you will receive a email to your ePassporte email saying that the card has been ordered.

If your new card hasn't been ordered or you have question feel free to contact me with your account name and I'll have someone look into it.

baddog · 12-16-2005, 12:46 PM

Quote:

Originally Posted by Keyser Soze

Yes I do.

Congrats, and smart move on their part as you have been one of their biggest supporters from the get go.

Marshal · 12-16-2005, 12:59 PM

congrats! ;)

Juicy D. Links · 12-16-2005, 01:00 PM

Quote:

Originally Posted by baddog

Don't know what time you called, but they were down for more than 5 minutes here.

i think around 7 pm EST or so

I also told em if BadDog trys to connect block him

Phoenix · 12-16-2005, 01:24 PM

Quote:

Originally Posted by Keyser Soze

If you look at your card it will say good thru xx/xx and in the beginning of that month the new card will be ordered if you have $35 in your account and you will receive a email to your ePassporte email saying that the card has been ordered.

If your new card hasn't been ordered or you have question feel free to contact me with your account name and I'll have someone look into it.

un fortunately thatmeans i will be without a card for sometime...kinda sucks

they should be ordered a month before

Phoenix · 12-16-2005, 01:24 PM

Quote:

Originally Posted by Keyser Soze

If you look at your card it will say good thru xx/xx and in the beginning of that month the new card will be ordered if you have $35 in your account and you will receive a email to your ePassporte email saying that the card has been ordered.

If your new card hasn't been ordered or you have question feel free to contact me with your account name and I'll have someone look into it.

so basically i wont have my epassporte for my amsterdam trip and my vegas trip

Michael O · 12-16-2005, 01:27 PM

Took me 11 days to get my card in Denmark.
Contact me with your account name and if you have the funds in your account I'll make sure they order you a new card.

Michael O · 12-16-2005, 01:29 PM

Quote:

Originally Posted by Phoenix

un fortunately thatmeans i will be without a card for sometime...kinda sucks

they should be ordered a month before

They are ordered a month before.
My current card is good thru 12/05 I got a email on 12-02 saying that a new card had been ordered and I received it on 12-13.

spacekadet · 12-16-2005, 01:30 PM

Yeah, I trust people with my money when they can't even fucking spell.

"we too loose a great deal"

DaddyHalbucks · 12-16-2005, 01:32 PM

Thanks for the update.

26MLR · 12-16-2005, 01:35 PM

Quote:

Originally Posted by spacekadet

Yeah, I trust people with my money when they can't even fucking spell.

"we too loose a great deal"

My thoughts eggsacklee

V_RocKs · 12-16-2005, 02:36 PM

I received my card 3 days after ordering it... But then I live 30 minutes from the old main office.

baddog · 12-16-2005, 02:41 PM

Quote:

Originally Posted by Juicy D. Links

i think around 7 pm EST or so

I also told em if BadDog trys to connect block him

That explains that.

baddog · 12-16-2005, 02:42 PM

Quote:

Originally Posted by spacekadet

Yeah, I trust people with my money when they can't even fucking spell.

"we too loose a great deal"

How many languages can you speak/read/write?

studiocritic · 12-16-2005, 03:02 PM

Quote:

Originally Posted by baddog

How many languages can you speak/read/write?

13.4.

12-16-2005, 12:31 PM	#1
Michael O More Cowbell Industry Role: Join Date: Jul 2001 Location: Nakhom Nowhere Posts: 10,607	ePassporte Downtime Statement The downtime last night was due to a database issue our backend processor in Europe had. This problem has created several intermittent outages. The problem has now been identified and repaired. The "fix" will require a few more mini outages, for about 5 minutes each. These will be done at off peak times to avoid any interruption of business. While we can't be certain that outages will not occur, actually every Internet business suffers these downtimes, we can be certain that the major contributing factor has been identified and fixed. We apologize for these outages. Please understand that we too loose a great deal of money and time when these things happen. We are perfectly aligned with you, our valued clients, to maintain a strong and reliable system. __________________ Truth Teller

12-16-2005, 12:32 PM	#2
Phoenix BACON BACON BACON Industry Role: Join Date: Nov 2002 Location: Poems everybody, the laddie fancies himself a poet Posts: 35,469	how can i get my new card ? mine expires in two weeks __________________ Skype Phoenixskype1 Telegram PhoenixBrad https://quantads.io

12-16-2005, 12:59 PM	#9
Marshal Biz Dev and SEO Industry Role: Join Date: Jun 2005 Posts: 15,181	congrats! ;) __________________ --- Busy ranking websites on Google...

12-16-2005, 01:27 PM	#13
Michael O More Cowbell Industry Role: Join Date: Jul 2001 Location: Nakhom Nowhere Posts: 10,607	Took me 11 days to get my card in Denmark. Contact me with your account name and if you have the funds in your account I'll make sure they order you a new card. __________________ Truth Teller

12-16-2005, 01:32 PM	#16
DaddyHalbucks A freakin' legend! Industry Role: Join Date: Feb 2004 Location: Las Vegas, Nevada USA Posts: 18,975	Thanks for the update. __________________ Boner Money

12-16-2005, 12:32 PM	#3
baddog So Fucking Banned Industry Role: Join Date: Apr 2001 Location: the beach, SoCal Posts: 107,089	I take it you work for epass now?

12-16-2005, 12:33 PM	#4
Juicy D. Links So Fucking Banned Industry Role: Join Date: Apr 2001 Location: N.Y. -Long Island -- Posts: 122,992	I called CS last night , it was just a 5 min downtime not too bad

12-16-2005, 01:30 PM	#15
spacekadet Confirmed User Join Date: Jul 2005 Posts: 328	Yeah, I trust people with my money when they can't even fucking spell. "we too loose a great deal"

12-16-2005, 02:36 PM	#18
V_RocKs Damn Right I Kiss Ass! Industry Role: Join Date: Dec 2003 Location: Cowtown, USA Posts: 32,422	I received my card 3 days after ordering it... But then I live 30 minutes from the old main office.