rackshack sucks yeah.

i remember when i bought a dedicated server from them, they didnt have my bandwidth monitoring setup correctly, so it wasnt tracking right, so i couldnt tell what my limit was at, it was at 45 gigs then all of a sudden on the last day they added 1000 gigs, they told me i owed all of this $$ cause of their mistake, i went on chat support, they wouldnt help me. anyways. just my thoughts.

:1orglaugh

I'm still patiently awaiting my refund. They told me a couple of days ago that they wouldn't consider one until I officially cancelled the server, so I did immediately, and emailed them back. Nothing further has happened yet... but it does look a bit more promising than "NO REFUNDS NO QUESTIONS NO WAY!" :glugglug

RackShack has been good to me, for over a year now. I just ordered my second server with them, had a few small problems and they helped me with them 100%.

AS someone posted previously, they sold over 1800 servers last week, they have over 10K total servers. With anything in life, there are gonna be problems, you get what you pay for, and I tell you this... Someone oughta lock me up cause I'm stealing $$ from them!

P4 2Ghz, 512RAM, 80GB HD, CPanel + 700Gigs of Transfer = $139 a month!

Yeah their prices are ridiculous.. they blowout any other host... but that is if its working right... Hopefully now that everything on my server is working right and I have no more troubles.. then it will be worth all the troubles I went through in the long run with all the money I will have saved...

One.
Rpet

Want some advice? THROW IT AWAY. We had rackshack for a while, we had major problems with their facility and support. I've had many many hosts in the eight years VirtuCon has in operation, and I can tell you that Rackshack is THE WORST provider we have ever had.

I moved to Webair about a month ago. Smooth sailing.

If your connectivity is important to you, GET OUT. If it's not, you may not really be in business after all. Rackshack's poor performance has cost us many thousands of dollars. Their additude towards you the customer is substandard. If you want to continue with them, good luck. Otherwise, throw a dart and pick any other provider, you can't do worse.

My last ticket was resolved in a 10 minutes and during the last 6 six months we only had a few small problems mostly by our own mistakes. I love RackShack and at the same time a have a very negative experience with WebAir in virtual although it was a couple of years ago.

Im currently looking for a dedicated sever, P4 range on rackshack.net but with these comments im going need to review this move.. doh!

if you have paysites,
move to RackSpace.com
and let them manage your server.
not cheap but they are amazing.

<img src="http://www.rackspace.com/images/homepage/hp_home_of_fanatical_suppor.gif">

You sure you didn't have server problems because you had nude pictures of minors on your site?

i could help you tweek out your configuration files.. my tgp server would lag out over 1.5 mbps to.. there's a few settings to switch up and shit halls ass again

try..

MaxKeepAliveRequests 0
KeepAliveTimeout 5
MinSpareServers 20
MaxSpareServers 75
StartServers 20
MaxClients 250
BindAddress *

NameVirtualHost 209.249.6.46(your ips)
NameVirtualHost 209.249.6.45


that made mine go alot faster

cash69 - thanks for the tips, but I don't think that was the issue. My server was happily spiking up to 4Mbit/sec in previous days with my MRTG graphs showing a nice rollercoaster shape, plus I hadn't even touched the server for a couple of days when the dreaded 'flat ceiling' started. Server load was normal (0.50), and a reboot didn't change anything. My previous rackshack server was the same config (hardware and software) and never saw this problem.

Do you still have the server?

i did see this happen alot the last time, check your log files.

if they are > 2 gig, this happens too. did have the same problems.

... what does "mii-tool" (runned as root) say?

I don't have the server any more, I cancelled it over a month ago. I just got my refund.

http://bbs.gofuckyourself.com/showth...hreadid=161102

BTW - even though it was doing some heavy image serving, it was logging to /dev/null

contact me i'll hook you up man