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Impatient? Impatient?
Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 04-28-2003, 08:02 PM   #1
Juicy D. Links
So Fucking Banned
 
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Join Date: Apr 2001
Location: N.Y. -Long Island --
Posts: 122,992
Impatient?
Who here is very impatient?

How long do you wait for a support ticket to get done before you get impatient?

Anybody want to be my sys admin for a monthly fee?
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Old 04-28-2003, 08:02 PM   #2
Indeed
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Posts: 1,892
I am
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Old 04-28-2003, 08:03 PM   #3
jact
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Location: Oakville, Canada
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A support ticket, 24 hours. An important support ticket, 12 hours. An urgent support ticket 2 hours MAX.

After that, I'm very irked at the company. When it takes someone 8 days to respond to email, it's bad news. When it takes them 22 days, it's bad news.

What kind of pay you talking? Just curious. I never wanna do the sys admin thing again.
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Old 04-28-2003, 08:05 PM   #4
psy
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I use isprime, all of my problems are usually handled with in 5mins
10mins max.
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-psy
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Old 04-28-2003, 08:06 PM   #5
Juicy D. Links
So Fucking Banned
 
Industry Role:
Join Date: Apr 2001
Location: N.Y. -Long Island --
Posts: 122,992
Quote:
Originally posted by jact
A support ticket, 24 hours. An important support ticket, 12 hours. An urgent support ticket 2 hours MAX.

After that, I'm very irked at the company. When it takes someone 8 days to respond to email, it's bad news. When it takes them 22 days, it's bad news.

What kind of pay you talking? Just curious. I never wanna do the sys admin thing again.
I was being sarcastic, I am slowly learning the shit myself. You know aht they say..if you want something done right and fast...
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Old 04-28-2003, 08:06 PM   #6
Indeed
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Join Date: Oct 2002
Posts: 1,892
Quote:
Originally posted by psy
I use isprime, all of my problems are usually handled with in 5mins
10mins max.
exactly
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