I love ARS. I get last weeks sales which end on a Sunday night direct deposited into my checking account and ready to spend on Tuesday morning.

No waiting 2-6 weeks for a check.

Noone else does this.

I just wish they converted....everything about them rocks except conversions for me. :(

11813 11133 1265 11 3 1:3711 $105.00

what sly said.

since i started this thread, I have been banned 4 times. I wonder why? heh
most likely cause ars has a nice banner uptop there.

censorship at its finest on GFY.

If I was an affiliate of sic cash for over a year and sent you alot of signups and proved to not be fraud in the past.. would you investigate my account before putting it on hold or send me a letter insulting me.. and yes, a sponsor saying i may be sending fraudulent signups is insulting.

you dont do that to someone that has been an affiliate for a long time. period.

I run my own program for christsakes.. You dont treat another sponsor like that unless you have proof. do you? my email address was epic cash.com.. there are many ways to investigate who I am, if the sale was infact fraud or not.. you DONT put an account on hold cause you dont like the ratio do you? or if a referer shows up as 'none' do you?

i get sales all day from no referer.. what do I do? I call epoch if I feel its necessary. I look at the history of the affiliate with me. I look at where he is from, what email address he used to signup with etc etc... you do alot of things to make 100% sure you arent going to kill an account for no real reason.

*cheerleader*

Pimpdawg is my hero..


:thumbsup

p{mpd0g - I don't know what happened in your case specifically, but I can tell you this, just because an account is put on hold does NOT mean it is terminated and it does NOT mean we are calling you a 'thief'. What it means is we have a problem with your account that needs attention. In your case it appears that a 'mysterious' sign up needed some attention. You could have easily responded with ICQ, email, or phone to notify us of what happened.

My assumption is you got emotional assuming we were going to 'steal' $35 from you and call you a cheater in the process. Again, that is not the case. If its legitimate, its legitimate. We do NOT make a practice of pissing off productive webmasters who actively participate in the program (as if I had to point this out).

There will be opinions made of ARS; some good, some bad. If it seems as though there are a lot of people who don't like us perhaps that is because we have one of the largest active webmaster bases in the industry to draw from. We do business with 1000's of webmasters sending them money EVERY week. We have an active message board, a toll free phone number, and tons of email addresses PUBLISHED EVERYWHERE on our website. We open our offices to visits from people we do business with. We are straight up 100% and look to do business with EVERY legitimate member of this industry. Our door is open to call and talk to us anytime and we are VERY easy to get along with... If you feel you have been wronged its always ok to email us or call us, we don't want any hard feelings with anyone.

Wow I commend ARS on there Loyalty base
everything rocks exept they don't make me money. LOL Now thats loyalty

Rub some off that on me

Pimpdog drop it. its only $35
unless you planned on sending to them again

Thanks Greg and everyone else who knows that ARS tries to treat all their webmasters with the utmost of respect.

All anyone has to do is call us if there is a problem. We do not try to piss anyone off and I know we can't make everyone happy, but hearing that we go out of our way to cause problems on your end is rediculous. We have an 800# so it won't cost you a penny.....call anyone here if you have a concern.

please tell me what exactly is your policy on placing an account on hold? cause it might need to be revised.

I did responde to the 1st email from your girl over there.. and she sent this back to me:

The low conversion of 1:1 is what flagged your account in our system.
After looking into this, there is no referring URL to the sale that was
placed, which is another red flag. This is the reason behind your
account being placed on hold.


that to me is insulting. If your policy is to suspend an account and then investigate it, then thats your rules and your business.. I wont be apart of it. How hard would it be to let the account remain open especially for a webmaster for over a year with you guys.. and see whats going.. hell, you could have called me too, or wrote me 1st, or icq'd me aswell.

If my account was on hold, i cant login to stats to see whats going on now can i? So how am i suppose to explain myself?

this is crazy.. I got my point accross, you got your accross.. lets agree to disagree...

:glugglug

uh dude what if they "did an investigation" and their investigation came to the conclusion that you frauded them?Then they terminated your account without EMAILING YOU or any type of notification?...wouldn't you still be crying?... This is the most logical way when you look at it,your pride isn't always in jeopardy bro.They emailed you,it's not like they announced on messageboards you're a cheater...chill the fuck out

I guess if you want to get unbanned you have to post something like, "HEY! I was just kidding! Look at me! I'm a whacky DJ!"

Seems to work for other people...

:1orglaugh leave crazy depressed Pete out of this

what are you talkign about? who is crying? I could care less about the $35

and if they came to the conclusion that i frauded them, then they wouldnt poay me would they? duh.

the entire point is, they put the account on hold, without having proof of shit.

It's all about the pageviews..

the account was put on hold,what's the big deal? How is that an insult? I think they put me on hold once but it was straighted out in 2 emails... An insult would be coming to a board and calling you a fraud or "you suck"

when an account is placed on hold, you cant login.. so how am i suppose to give any type of justification of why it was placed on hold in the 1st place?
2nd.. I wouldnt put an affiliates account on hold that was promoting me for over 1 yr without a good reason.


whatever. whats done is done. There will be no agreement on
this issue at this point.

I may have over reacted, but its still insulting to insinuate that you are sending fraudulent signups to a webmaster of a long time.. especially without ANY proof other than 1:1 and no referrer. If you cant see that, then oh well.

pimpdog - if we just ASSUMED you defrauded us we would terminate your account, tell you that you defrauded our program and that would be the end of it.

I think we do disagree on some points to our policy (which is currently under review) HOWEVER, I don't want you to have hard feelings over something we surely have no hard feelings over. We simply wanted to open a dialogue with you to get more information as to how you do business with us and yes the deciding factor in that was a sign up off a single hit with no referring URL. That doesn't mean we didn't want to do business with you...

Accept my apologies that you were insulted, that was NOT the intention. :)

1-0-0

Make em say uhhhh.

Just by looking at the language used and the attitude of two program owners in this thread it pretty much clear which program will continue to prosper and which will go down before it really started, unless the guy will change his manners.

God damn those stats make me horny.

I would agree except pimpy seems to have his own cult of sheep on the board who masturbate over his every word.

actually I've been playing with just tgp traffic and gfg was converting something around 1:85

:2 cents:

Marc,

You are a bigger man than me.. and I truley respect you more for saying that. I will be the 1st to admit I jump the gun sometimes, But i really did feel strongly about this issue. Appology is accepted, and taken to heart. really. I do appreciate your attention to this, and am glad it didnt turn into a big mess. ARS and I are cool no doubt. Thats all I was looking for man.

peace :)

Hey everyone. MarcDe and I were talking about this as it concerned both of us and has prompted a few changes in the way we handle the "on-hold" notice.

The last thing we want to do is make you feel like you cheated us and your not welcome, when in fact you may not have done anything wrong. Every situation is different and in some cases we are frauded and some cases, we are not. The point is, we want to make it less intrusive if you do have to receive a notice from us regarding an issue with your account. Something that just doesn't say "your an ass and your not welcome here anymore"....not that it said that, but when you logged in and the message said simply "login error" and you had no access to your account....well, it would be better if there was our 800# and some basic info there.

Also, please keep in mind that you can call any of the support staff here (almost 24 hours/day :-) if you have questions.

pimpdog, even if you don't want to come back to ARS, thanks for prompting us to make a simple change....a change that hopefully none of you will ever have to see....

and happliy ever after..

this could have been taken out of a story book..

rocky start, plot was exciting and flammed, climax was being friends again.. and the ending was changing to make things better overall...

beautiful.

thanks JohnV, I appreciate the attention this issue got.. changes are a good thing :)

I think he helped the ones out in the cold, into the spam game lol

He is quite a guy isn't he. I was surprised he was willing to look into my problem as well with ARS' employees and I do commend Marc for listening to his webmasters, even when his staff might not at times. I hope my problem gets resolved soon enough, it's been some time now... Thanks again Marc for your help.

WG

The issue needed some attention for sure. :thumbsup

John and Marc...wouldn't it offend even LESS webmasters if you called or e-mailed them if you had a concern instead of even placing their account on any kind of hold? Maybe the only hold you need is to not send out a paycheck until the issue is resolved, but let them have full access to their account, and speak with them about it. If you can't reach them within a week, maybe THEN put it on hold.

As someone who sends ARS 150+ signups a month, I think I would be offended to have my account put on hold before even getting a phone call or ICQ message.

thats how it should have been handled before. i've seen people a year ago who were pissed about the holds and thinking they were termed or about to be.

we normally call first if the numbers bogus we email them if no reply then we shut them off.

most fraud guys don't give a valid number

Glad it all ended on a happy note:thumbsup

Does that mean two sales or three?

I agree! I posted to GFY a few days ago asking who I should contact at ARS to resolve an issue with one of their reps and was most impressed by they way Marc promptly posted a reply suggesting that I should e-mail mmonroe and also provided contact details for his sister Becky the CEO.

Unfortunately mmonroe has neglected to reply to my e-mail which was sent four days ago. So I guess I'll have to contact Becky which seems a tad like overkill. But hey the rep refuses to discuss this issue and mmonroe hasn't answer my e-mail, so what choice do I have?

The fact is, I don't even require any action from ARS as I won't be doing business with you guys again. I simply hoped that someone in a position of authority at ARS would do me the courtesy of acknowledging that they've received my complaints. Marc I think that your attitude is great! But the lack of response I've received from your staff is nothing short of pathetic!

FYI, the e-mail sent to mmonroe had the subject, "What's Matthew's problem?" and came from adam att carnalia.com. If I have not received a reply from mmonroe within 24-hours I will e-mail Becky, if she does not reply I will e-mail you (ie thus following the advice from your recent GFY reply).

The whole basis of my complaint is that one of your reps willfully wasted half-a-day of my time and then refused to even discuss the issue with me. So the irony of wasting still more of my valuable time with fruitless attempts to raise the issue with senior management is not lost on me!

I suspect that fewer people would feel the need to post their grievances publicly on a BSS if your staff were as helpful and diplomatic as you are Marc. You will note that I have not taken the specifics of my grievences public, but I've gotta say that the vengeful side of me would love to :feels-hot

Groove - please forward all correspondences you have had with the issue at hand and the email that you have sent Matt so I may review. I'm not posting this to publicly discipline my management team or support team in Las Vegas but not adhearing to the needs of our all important webmasters is NOT something I take likely. In fact, support is one of (if not the) biggest focuses at ARS. The last words I want to hear from a webmaster is I will not do business with ARS again because of the manner I was treated by one of the staff (assuming that the webmaster was in the right and was 'mistreated').

I thank you for the compliments on my demeanor, however, that doesn't go far when my staff doesn't extend the same courtesies.

WiredGuy - to my knowledge we took care of your request, if that is not the case, please hit me up on ICQ. I know my staff reviewed it and did agree with you! :)

Groove,

Please forward me all the email correspondence between you and the support staff here at ARS. From what I see in the email record here, you were asking for free 30 days passes to every site at Global Intermedia. You were given 14 day passes and then 3 day passes after that. You needed to have these passes so you could write reviews....please send me these too.

We will go out of way to help webmasters all day long and in this case it looks like MattB and MattM responded to you immediately...

Calling the entire staff here at ARS "pathetic" is unreasonable. I have never met anyone like BeckyDe, MarcDe and MattM who are willing to "bend over backwards" for webmasters time and again. Get in touch with me, MattM, MarcDe or BeckyDe....whoever you want, we will go over whatever your request is and take it from there.

Thanks Groove.

It means 14 on Monday :)