Payments from CCBILL in Europe in April?

[jsfdd]

OK, payment today.

[jsfdd]

Moreover, no cheque payouts this week...

[alexthorn]

My friend forwarded me answer she got and this answer sounds for me as real reason:


It wasn’t just CCBill, UK banks tightened their authorization checks in mid-October, and CCBill’s verification system didn’t adjust fast enough. That mismatch caused UK-originating rebills and new subscriptions to fail with the BE-140 error. CCBill confirmed they’re aware of it and updating their routing to match the new UK issuer requirements.

[alexthorn]

Yes.

About situation: UK bank account onwers related transactions are not passing. Bank not know how some one access website.

For example:
If some one access from Czech and he/she has UK bank card he/she will be blocked.
If some one buy transaction from UK but has Czech card will not be blocked.

There is again some situation with ccbill.

[plsureking]

Today I find out that ccbill can not accept payments from UK (declines and rebill fails).
I ask them about and they confirmed. They say that this is from about a week. So I think it is more then a week expecially that half of my UK customers dissapear past month.

Anyone know a reason?

one of my UK paysite owners confirmed this too. CCBill cancelled all rebills with no explanation.

they are using ID verification for UK visitors, which has decimated their sales in the first place, so that isn't it.

#porncms

[SpicyM]

Today I find out that ccbill can not accept payments from UK (declines and rebill fails).
I ask them about and they confirmed. They say that this is from about a week. So I think it is more then a week expecially that half of my UK customers dissapear past month.

Anyone know a reason?

Do you verify age of your UK visitors?

[alexthorn]

Today I find out that ccbill can not accept payments from UK (declines and rebill fails).
I ask them about and they confirmed. They say that this is from about a week. So I think it is more then a week expecially that half of my UK customers dissapear past month.

Anyone know a reason?

[desertz1]

I think in the discussion above, the EU people being paid are paysite owners, not affiliates.

As far as I know, EU affiliates still cannot get paid by bank wire. Cheques and US ACH are available but most EU affiliates can't use those.

This is correct, CCBill will only send cheques to us (affiliates), but we cannot get those processed! No bank here accepts them anymore. I even tried opening an international money bank account that accepts any currency deposits, but as soon as CCBill realise I'm in the UK they will not accept any bank account, only cheque payments.

On my network I'm no longer actively promoting pay sites that use CCBill. Not that it matters to them, but well, it's all I can do.

[The Porn Nerd]

This has been a hard and long learning curve for CCBill I hope, but as of now we are fully paid up and faith is restored

Excellent news!!

[blogsy]

This has been a hard and long learning curve for CCBill I hope, but as of now we are fully paid up and faith is restored

[jsfdd]

All cheques from last weeks paid out.

[jsfdd]

Weekly payouts by Inpay on various days during last month, but last week's cheque missing again...

[Boobgirl]

Update - Canadian Here - after months of non payment/missed/lost payments, and then getting caught up, CCbill changed the payout to Revolut, which I have now THREE missed payments and an account on hold while they try to find them.

[BigFurry]

Are EU webmasters getting paid now?

I think in the discussion above, the EU people being paid are paysite owners, not affiliates.

As far as I know, EU affiliates still cannot get paid by bank wire. Cheques and US ACH are available but most EU affiliates can't use those.

[blogsy]

Are EU webmasters getting paid now?

[alexthorn]

Alex, please reply in PM.

just replied

[austria215]

Alex, please reply in PM.

[alexthorn]

Today I was finally get last missing payment.
I am really happy that this all is over.

I end up with money but I get stressed, I get secondary billing & I miss part of summer (since I wass to stressed to enjoy free time and I focused on work).
Now also I have to learn my new billing what to be honest is much less "accounting friendly for EU" then ccbill.

[VadimF]

Hello, everyone!

I (EU affiliate) can only receive money from CCBill via ACH at the moment. The money can be received via Wise. But if the amount is large, will Wise have any questions about the payment, and will the account be blocked? Can I tell Wise that the money was received for promoting adult websites? As far as I understand, Wise also does not accept adult businesses. What is the best course of action here? Are there any other ways to receive ACH from CCBill? If anyone can help with this issue, please send me a private message. Please advise. Thank you!

[VadimF]

Hello, everyone!
I (EU affiliate) can only receive money from CCBill via ACH at the moment. The money can be received via Wise. But if the amount is large, will Wise have any questions about the payment, and will the account be blocked? Can I tell Wise that the money was received for promoting adult websites? As far as I understand, Wise also does not accept adult businesses. What is the best course of action here? Are there any other ways to receive ACH from CCBill? If anyone can help with this issue, please send me a private message. Please advise. Thank you!

[RyuLion]

From Jeff:
HI Alex…looks like this was resolved yesterday. We’ve reached out to any affiliates/merchants who were impacted…much appreciated!

[jsfdd]

Reconciled amounts received, by Inpay! Quite a relief...

[RyuLion]

Thanks, Ryulion, you’re the best! I’ll wait for their next action and reach out to you in a week if there are no updates.

Tell them to also check for any past unclaimed payments.
Back in 2010 I was getting snail mail checks but noticed I didn't get some since I moved, so I told them to check for any unclaimed checks. In this case they had to charge me for canceled checks and sent me one with the complete amount.

Again guys, email: escalate at ccbill.com. You're not gonna get any results by complaining here.
(I'm supporting them because I've met the CEO and staff in person at several conventions)

[jsfdd]

They do here and then. I had Inpay, Spayce, BPKODEFF...next week's big cheque contains reconciled amounts, keeping fingers crossed that it doesn't get stuck again...

[desertz1]

At least, cheques of 9/08 and 9/15 have been paid out by Inpay this week.

Good to hear you're finally getting funds coming through! Is that Inpay the Danish company? They process ccbill cheques for you?

[jsfdd]

At least, cheques of 9/08 and 9/15 have been paid out by Inpay this week.

[desertz1]

There's going to be a lot more people in Europe not being paid by CCBill soon - just heard from my UK bank, they will stop processing foreign cheques from Nov 2025, all other UK banks will possibly follow their lead

Spoke to ccbill support, they are so not interested, all you can do is put payments on hold - what an absolute sh*tshow

[blogsy]

...and another week without any payment. Can't tell how sick and tired I am of all this...

The writing is on the wall :-/

[JohnRabbit]

Hello,

I received all the payments from CCBill for today.
Jeff from CCBill posted his email on my GFY profile page (check yours — most of the GFY profiles from this topic have a post from Jeff where you can find his email). I contacted him with the details, and everything was fixed within 48 hours. The missing payment was included in the next payout (reconcile column)

The good news is that they are now sending their payments directly through CCBill — no more payments from SPAYCE or INPAY. It’s working very well this way.

Thank you, Jeff, for your help. And thanks also to RyoLion for offering to help.

[jsfdd]

...and another week without any payment. Can't tell how sick and tired I am of all this...

[desertz1]

There's going to be a lot more people in Europe not being paid by CCBill soon - just heard from my UK bank, they will stop processing foreign cheques from Nov 2025, all other UK banks will possibly follow their lead

[jsfdd]

Zorica back from vacation, yes. Before there was Nela P who provided some help, both 'account manager', but I never talked to someone from the 'Accounting Team' directly handling the issue. Sending just a small fraction of the full cheque is new and concerning...

[austria215]

Jsfdd, can you PM me ? Or how could i send M to you- as I don't see any option.

[SecretEmpire]

Funds in motion

[alexthorn]

Me too missing the cheque from June 30 (a merged cheque including a re-issued cheque from April) and from July 7. The latest payout on Friday was only a small fraction of the actual amount due (about a tenth). Zorica said Accounting has re-issued the difference.

Zorica?

Read my post from 08-26-2025 11:30 AM.

[jsfdd]

Me too missing the cheque from June 30 (a merged cheque including a re-issued cheque from April) and from July 7. The latest payout on Friday was only a small fraction of the actual amount due (about a tenth). Zorica said Accounting has re-issued the difference.

[alexthorn]

Same here, all comes well now but still missing 3:
PAYOUT date: 30.june.2025
PAYOUT date: 28.july.2025
PAYOUT date: 11.august.2025

first one is over 65 days late.

I reported this twice. I think the legal intervention will be needed anyway. I thinked that problem can be around not returned transfers but this one from 11 august is already missed by their center in UK.

Now I wait to first payment with new processor will be done.

[jsfdd]

...and again no cheque payout this week, instead a ridiculous amount far below the currently due cheque, no idea what it is. No explanation from Support.

[jsfdd]

...however some (3) older cheques still missing with 1000s of bucks!

[jsfdd]

Yes, all August bank transfers received.

[austria215]

Cheques or bank transfers?
So in August it was 4 or 5 bank deposits received?

[jsfdd]

All August cheques received (last one Yesterday), three older payouts from June/July still missing.

[austria215]

What about any deposit this week (Monday to Friday) was received?
As 1st of September is Labor Day.

For the week 2025 Aug 10- 2025 Aug 16 ( Date 08/25) - if any payment sent during that week-?

[jsfdd]

Over the last weeks more or less regular payouts from Spayce (some week none, some week two), however three cheques still missing since almost two months! I send reminders every week, but no reply the whole last month. Chat with zero new information. Back in May they offered to issue paper cheques again, did anyone try this?

[alexthorn]

Glad to hear that

Wonder if others can confirm that they have resolved this.

Well is not yet 100% resolved. As far as I know they send this what come back to them. So is possible that now will be battle to get this what NOT come back to them.

[SpicyM]

Hello everyone,

A small update on the situation and a little story:

The person I was talking to at the very beginning (April and onwards) at CCBill was trying to help, but later changed positions, and for the past month and a half she was replaced by “Zorica.” Since CCBill started sending the latest funds (selectively, but still) through their company in the UK, I asked Zorica for a manual payout of the ENTIRE OUTSTANDING balance (which amounted to about 14 transfers). She kept claiming that she had submitted such a request and was waiting for it to be processed (I was following up every 4 days).

Somewhere at the start of the fourth week, I had almost fully set up a backup billing system and was ready to turn off recurring payments. But you know, that would have meant losing 70% of clients… it would have been a shame. So, I reached out to CCBill again, and it turned out Zorica was on vacation. But there was someone else. Someone competent. Very, very competent.

Within a few days (3, I think), the transfers in CCBill’s tables were reorganized, and payouts were scheduled for the day before yesterday and the following Monday. And today, I also received some of the other missing transfers. In the end, from 14 it went down to 4, with 1 already ordered.

If I finally get all I will give You info but it is progress anyway.

Glad to hear that

Wonder if others can confirm that they have resolved this.

[alexthorn]

Hello everyone,

A small update on the situation and a little story:

The person I was talking to at the very beginning (April and onwards) at CCBill was trying to help, but later changed positions, and for the past month and a half she was replaced by “Zorica.” Since CCBill started sending the latest funds (selectively, but still) through their company in the UK, I asked Zorica for a manual payout of the ENTIRE OUTSTANDING balance (which amounted to about 14 transfers). She kept claiming that she had submitted such a request and was waiting for it to be processed (I was following up every 4 days).

Somewhere at the start of the fourth week, I had almost fully set up a backup billing system and was ready to turn off recurring payments. But you know, that would have meant losing 70% of clients… it would have been a shame. So, I reached out to CCBill again, and it turned out Zorica was on vacation. But there was someone else. Someone competent. Very, very competent.

Within a few days (3, I think), the transfers in CCBill’s tables were reorganized, and payouts were scheduled for the day before yesterday and the following Monday. And today, I also received some of the other missing transfers. In the end, from 14 it went down to 4, with 1 already ordered.

If I finally get all I will give You info but it is progress anyway.

[JohnRabbit]

Thanks, Ryulion, you’re the best! I’ll wait for their next action and reach out to you in a week if there are no updates.

[RyuLion]

Hello,

I still have 1 payment missing from June from ccbill.
I’ve been writing to support every week, but nothing changes.

Did you receive all your payments?

PS: I found this topic on Google.
I had exactly the same payment issues as you every month. Today, payments are processed correctly, but one payment is still missing for me.
I can’t quit CCBill right now since I just paid for Mastercard and Visa, but I will reconsider it next year. (Check out ThePornDude webmaster / payment providers).

Best to contact escalate AT ccbill or a rep man.

PM me if you don't have a rep, I'll refer you, it'll also help if you include your Aff ID.
Up to you, I'm only doing this to help the industry as usual..

obviously I do not post emails for high-ups here, you guys know why..

[RyuLion]

Did you guys also email escalate at ccbill.com ?
Also emaling a rep helps, like Colin.