Originally Posted by darnit

That actually was a surprising and unexpected reply. I use webair but have a dedicated server. I don?t know if there are different tiers of support based on the plans however webair has always provided impeccable support and assistance whenever I have had problems - often spending hours on the phone or via live chat to assist.

I haven?t encountered your specific dilemma however so I can?t vouch for what their terms of service are in each particular instance of support requests.

Perhaps try hitting them up again?

I wish I could assist however I?m all thumbs when it comes to scripts and security, hence my dependence on a good host that will provide that for me.