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Originally Posted by aico
who the fuck waits on hold for 11 hours?
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I quit waiting after about 8 hours. I left it on speakerphone and after about 30 minutes they came to the phone, and asked me to hold. couple hours later same thing.
i'm done with vonage, after 4 lines with them i'm done. I had to change my credit card to cancel the service and they called me, then they said they would forward the request over to the right department. So 2 days later i get the same call and they gave me the same responce.
They are still trying to bill me after they sent me the cancelation notice.
they suck