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That is one thing I really like about the people at DirectAdmin. I would guess that at least 90% of our servers run with this control panel. If someone has a problem, and we can't figure it out, DA can usually fix the problem.
They may not be fast with their response time (total crap shoot as to when is best time to email them), but they do respond and never charge, even if it turns out to not be their problem.
If they were faster I would say they reminded me of me.
But it is good to have someone you can call on.
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