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sex dwarf
Join Date: May 2002
Posts: 17,860
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Quote:
STEP 26
From this point on the instructions require programs and files to be manually deleted and to do this you will need to be logged on to the computer as Administrator or as a user who has administrator rights.
Prior to deleting anything it would be wise to make a back-up copy just in case the wrong thing gets deleted.
The first thing we need to do is to shut down all the Moviepass programs that are currently running on your computer. To do this click on the Ctrl, Alt and Delete keys simultaneously, this will open Windows Task Manager, click on the tab marked Processes, this will display a list of everything that's running on your computer. See an example here.
You need to look through the list for anything that resembles the following, there could be any number of these listed (there might not be any) and you need to shut down all instances that you find. The actual names could have underscores (_), hyphens (-), tildes (~), numbers in the name, there may be variations with lowercase and uppercase and there could be variations with the names themselves...
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AltBill.exe
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AltPayments.exe
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AltPayV2.exe
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DownloadManager.exe
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Filegrabber.exe
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FSupport.exe
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ITBills
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LicenseManager.exe
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MPNotifier.exe
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MyAccessMedia.exe
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Notify.exe, Notifier.exe, Notification.exe or anything similar (these names often have numbers with them)
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OptimumOnline
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P2PNetworks.exe
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WhenU.exe
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Anything with MoviePass, MovieLand or MediaPipe in the name
For each instance you come across you need to click on the name, this will highlight the entire line. Click on the End Process button, you'll get a warning message, click on Yes. Don't worry if you accidentally end the wrong program, the worst that's going to happen is you'll need to restart the program or restart your computer (nothing's getting deleted at this stage, just stopped).
When every instance of the above processes has been stopped then close Windows Task manager and go to 27.
STEP 27
Now that the various Moviepass programs have been stopped we can start to delete the programs. Click on the Start button, click on Control Panel then click on Add or Remove Programs. A long list of the programs that are installed on your computer should appear, it may take a little while to 'populate' the list.
You need to look through the list for anything that resembles the following, there could be any number of these listed (there might not be any) and you need to remove all instances that you find. The actual names may or may not have spaces in them, there may be underscores (_), hyphens (-), tildes (~) and numbers in the name, there may be variations with lowercase and uppercase and there could be variations with the names themselves...
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AltBill
*
AltPayments
*
AltPayV2
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Download Manager
*
File Grabber
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FSupport
*
ITBills
*
License Manager
*
MP Notifier
*
My Access Media
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Notify, Notifier, Notification or anything similar (these names often have numbers with them)
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Optimum Online
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P2PNetworks
*
WhenU
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Anything with MoviePass, MovieLand or MediaPipe in the name
For each instance you come across you need to click on the name, this will highlight it. Click on Change/Remove and confirm you want to uninstall. It's possible something will appear called an Uninstall Shield Wizard, if this happens just follow the instructions it presents you.
One of three things is going to happen at this point...
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The program will uninstall, in which case click Close and continue working through the list above. When you can't find any more programs then go to 30.
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You get an error message saying the program is in use or some other reason why it can't be deleted. Go to 28
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You got taken to the Moviepass website. Go to 28
STEP 28
This happens because one of the Moviepass programs is still running. You need to go back to 26 and double check that all the processes have been stopped. If you're certain they have been then go to 29.
STEP 29
You need to restart your computer in Safe Mode. This means that only the essential programs are running, none of the Moviepass programs should run and you will be able to delete them. To start in Safe Mode...
Restart your computer and as it's starting up press the F8 key repeatedly until a black screen with white text appears. Select the Safe Mode With Networking option and press Enter. Another screen will appear, select your usual operating system from the list (usually there's only one thing on the list) and press Enter again. Ignore all the stuff that flashes up on the screen and wait for the Windows Login screen to appear (it will look different to normal). Login as Administrator or as a user who has administrator rights. You'll get a message advising that 'Windows is running in safe mode'. Click the Yes button. Don't worry that the screen looks different (it will revert back to normal next time you start the computer).
Go back to 27 and continue deleting all the programs listed.
STEP 30
Nearly there. What we're going to do now is to remove the remaining Moviepass files. Open My Computer (click on Start then My Computer), Double click the icon for Local Disk (C , if the main drive on your computer has any letter other than C then click the appropriate icon, e.g. Local Disk (D. Double click on Program Files. If there's a message saying "These files are hidden" then click Show the contents of this folder.
You need to look through the list for anything that resembles the following, there could be any number of these listed (there might not be any). The actual names could have underscores (_), hyphens (-), tildes (~), numbers in the name, there may be variations with lowercase and uppercase and there could be variations with the names themselves...
*
AltBill
*
AltPayments
*
AltPayV2
*
Download Manager
*
File Grabber
*
FSupport
*
ITBills
*
License Manager
*
MP Notifier
*
My Access Media
*
Notify, Notifier, Notification or anything similar (these names often have numbers with them)
*
Optimum Online
*
P2PNetworks
*
WhenU
*
Anything with MoviePass, MovieLand or MediaPipe in the name
For each instance you come across you need to click on the name, this will highlight it. Press the he Delete button then click Yes to confirm deletion. When every instance of the above programs have been deleted then go to 31.STEP 31
Click on the Start button, click on Control Panel then click on Add or Remove Programs. Wait for the list of programs on your computer to appear then look for something called Notification Utility, if it's there then click on the name, this will highlight it. Click on Change/Remove and confirm you want to uninstall. If there isn't a file there by this name then not to worry. Go to 32
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Whew....
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