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Old 05-17-2006, 11:08 PM  
Libertine
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Join Date: May 2002
Posts: 17,860
How to remove MoviePass from your computer in 33 simple steps

http://profend.com/answers/moviepass1.html

Since MP is easily removed even after the 3 day trial, someone should have told this guy that he only needed to go to the configuration panel, choose "software" and remove it

Quote:
STEP 1

Have you phoned Moviepass and cancelled your account?

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Yes ? account cancelled. Go to 7
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No - I don't have an account. Go to 2
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No - not yet. Go to 3
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No - I don't have their phone number. Go to 3





STEP 2

An account is created at the same time as Moviepass is installed. If you're getting a pop-up message then it's safe to say that you do have an account, even if you weren't aware of it. Go to 3





STEP 3

Make a note of your customer ID number which you'll find on the pop-up window and also the date of installation (it might be needed later). When you phone Moviepass they'll ask for your customer ID number and may also ask for your IP address.

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I have my IP address. Go to 6
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I don't have my IP address. Go to 5
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What's an IP address? Go to 4





STEP 4

An IP (Internet Protocol) address is a unique number that identifies your computer. Go to 5





STEP 5

If you visit this website it will tell you your IP address, it will be a group of 4 numbers each less than 256 and separated by dots (eg: 123.234.98.76) Note it down. If you see a message telling you a proxy server has been detected then note down both the IP addresses that are shown. Go to 6





STEP 6

Phone Moviepass customer support on 866 431-7720 (001 866 431-7720 if calling from outside the US) and cancel your account. You may have to wait some time for your call to be connected. There's more about Moviepass customer support here. Once your account is cancelled go to 7.





STEP 7

Phoning Moviepass and canceling your account should stop the pop-ups. Some people have reported that the pop-ups have continued even after canceling their account. If you want to continue with the removal instructions then go to 9. If you're happy just to be rid of the pop-ups and don't wish to remove any programs and files that may be left behind then go to 8.





STEP 8

Switch your computer off then on again. If you got a pop-up when your computer started then go to 9, if there was no pop-up then you may choose not to proceed any further, in which case go to 33 or to manually remove any remaining traces of Moviepass go to 26.





STEP 9

At this point we'll try removing Moviepass using adware, spyware and anti-virus programs.

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I've tried these, it didn't work. Go to 20
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I want to remove the programs manually. Go to 26
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What are you talking about? Go to 10
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OK, let's go for it. Go to 11


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