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Smokey,
On the net there is no face-to-face between customers and merchants, or accused and accusers .... this allows the dishonest and weak to engage in practices that would have angry customers, police, and ass-kickers crowding a traditional retail operation.
Don't worry about invading personal property and it's operation or, defending obviously predatory money making schemes ... WHY?
Because they can pretend they're honest, pretend they are someone important, get the last word in, while hiding weakly behind email customer service and TOS legalize.
KNOWING IT DOESN'T PASS THE SMELL TEST
Stand face to face and tell a customer he has to pay for a "free trial" that he doesn't want. (just a current example)
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