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Ramos was just hired in May (this month) and a letter was posted in the affiliate area announcing other new employees as well. The letter makes a commitment to improve. Can't expect instant results from a new staff.
You can expect returned emails and phone calls. In addition you'd expect a more professional response from the Affiliate Manager. Being in Toronto is not an excuse.
So I'm thinking let the dust settle a bit. Sometimes there are growing pains with any program. There should be plenty of bling with this product!!
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