Ive been using them for about 6 months as a backup processor. What attracted me to them was that they dont charge a fee to wire money to your account.
What I dont like is that their site design is soooo poor. Users are turned off by their signup pages, but worst of all is that their join form allows users to uncheck the rebill option BEFORE they have even signed up. Rebills are VERY VERY low as a result compared to other processors.
I think they also email subscribers at every opportunity letting them know they are about to be billed / have been billed etc...
If a customer has joined and selected rebilling - I dont ever want them to be emailed again - unless their cc gets rejected - then email em and ask em for another one.
On a more positive note, the backend stats rock, Roli provides EXCELLENT service and seems a genuinely nice guy, payments are always on time, its easy to set uo 99% of it yourself, add new accounts etc.. provides access via redirect or .htpasswd
I just WISH he would spend some money on getting some more professional join pages designed, take off the dam checkbox to stop rebilling, and quit emailing my customers
