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The reason they were transferring the names is because they used to use other registrars to register some of the domains. Now as people renew their names they are moving them to their own company.
I'll admit it's a bit of a pane in the ass, but I have over 100 names there and haven't lost a single one do to that issue or any other issues. If you lost any domains it's likely because you didn't read your e-mails they sent you and approve the transfers.
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