I would have to say OC3 Networks and here's why..
1) Great pricing. Their dedicated servers with 5 megs of bandwidth is $99.95 a month. So at $20 a meg, I basically get a server for free.
2) Great support. I dont care how low a hosts prices are, if they dont offer 24x7 support, i wont do business with them. Also, just having 24x7 support is not enough. i need quick response times. OC3 responds quickly to support requests.
3) The gravy. To me the gravy is how willing a host is to go above and beyond what is resonably expected with a hosting provider. By this i mean how much will a host go out of there way to help you with a non-typical support issue (ie, OS, Networking, Reboot, etc). OC3 has come to the rescue when i needed some extra guidence with non supported applications.
4) Access to the people in charge. By this i mean, if i need something special or service is not to my expectations, can i speak directly to the owner. In OC3's case, the answer is yes. Ilan has been available whenever i have needed him and is always willing to answer questions whether hosting related or not.
I am a current customer of OC3 networks and have been growing steadily with them and will continue to grow with them. I have also been moving servers from other providers because OC3 has provided me with the above that other providers have not...
