And one last thing, Keyser Soze: I didnt see your post to that thread until just now. Had you told me that right off the batt, it would have saved alot of problems.
But none the less, your managers are ultimately to blame for this then because they should have never turned you loose on the floor if you dont even know the basic compnents of a transaction. Its a major disservice to both employee and customer when managers throw people into support roles without making sure they know whats going on.
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