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I think PSW Billing is avoiding my questions.
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Don't jump the gun, Matt may have simply gone to bed or hasn't thought to check the thread. Matt's a good guy.
If he doesn't answer you here, try giving him a call in the morning. (Yeah I know it's Saturday but you never know.)
El Demonio - I've seen other people ask question #2, and the answer has been - the rebills aren't your customers, they're the 3rd party billing company's customers. You can't transfer them to another processor, so if you don't pay the fee, you lose the rebills. You've got a little less than 30 days to send out an email to all of those people asking them to cancel and sign up with your new processor - you could say something like "we are having serious problems with our processor blah blah blah". Doing it that way, at least some of them will voluntarily switch. It's better than losing them all.