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Old 10-04-2002, 03:02 PM  
andi_germany
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Join Date: Oct 2002
Location: Germany
Posts: 768
I maintain a charback ration with CCBill at 0% and with Ibill at 0.4% . Refunds are a whole different subject. I normally refund anyone that is not satisfied or has any technical problem. This is customer care and prevents chargebacks and I think if I add refunds and chargebacks it comes to 2-3% monthly.
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