GoFuckYourself.com - Adult Webmaster Forum - View Single Post - Glo-Bill responds to Epoch

models · 10-04-2002, 02:37 PM

re: who to believe, ccbill, ibill, globill, etc.

all i can tell you is this, we use 4 processors for redundancy on 32 paysites.

in this priority:
ccbill
ibill
globill
2000charge

globill has been the best for support, we keep them in position 3 because until now they pay every 2 weeks and we feel they engage in too aggressive scrubbing (we are currently about 1% chargeback usa and international combined)

ccbill has always been in first postion---lately i have a feeling they do excessive scrubbing---their tech support is about a B+.

they pay like clockwork---and we've had them at number one for about 4 years.

ibill is number 2, i have a feeling their scrubbing is perhaps on par with ccbill, or maybe a little less aggressive, no problems with payments except now they are floating on a fairly big web900 bill to us (publicly they're blaming worldcom bk---we'll see how this plays out---we've lost many thousands to webcash, DMR, and another one that went south---so i don't believe much of anything) my opinion is if you collect $ on my customers' purchases you best figure out a way to pay me or change your modus operandi fast so you can pay me---if it does not change soon we will simply remove web900 and go with a different phone biller (we have recently installed the globill phone system).

ibill's customer support has been the worst---with their tech support the absolute worst.

we've had 2000charge on for less than a year so i don't have much of a feel for it.

BUT, globill has consistently been superior for support---and i think their tech support people are the sharpest.

whether they have this visa thing handled is still unclear to me, but in public they sure are handling it with class---and they did tell our webmaster group of visa problems way before anyone else.

so if i see they are telling the truth i will move them to number one position in the near future and see how it plays.

10-04-2002, 02:37 PM
models Registered User Join Date: Oct 2002 Location: chicago Posts: 118	re: who to believe, ccbill, ibill, globill, etc. all i can tell you is this, we use 4 processors for redundancy on 32 paysites. in this priority: ccbill ibill globill 2000charge globill has been the best for support, we keep them in position 3 because until now they pay every 2 weeks and we feel they engage in too aggressive scrubbing (we are currently about 1% chargeback usa and international combined) ccbill has always been in first postion---lately i have a feeling they do excessive scrubbing---their tech support is about a B+. they pay like clockwork---and we've had them at number one for about 4 years. ibill is number 2, i have a feeling their scrubbing is perhaps on par with ccbill, or maybe a little less aggressive, no problems with payments except now they are floating on a fairly big web900 bill to us (publicly they're blaming worldcom bk---we'll see how this plays out---we've lost many thousands to webcash, DMR, and another one that went south---so i don't believe much of anything) my opinion is if you collect $ on my customers' purchases you best figure out a way to pay me or change your modus operandi fast so you can pay me---if it does not change soon we will simply remove web900 and go with a different phone biller (we have recently installed the globill phone system). ibill's customer support has been the worst---with their tech support the absolute worst. we've had 2000charge on for less than a year so i don't have much of a feel for it. BUT, globill has consistently been superior for support---and i think their tech support people are the sharpest. whether they have this visa thing handled is still unclear to me, but in public they sure are handling it with class---and they did tell our webmaster group of visa problems way before anyone else. so if i see they are telling the truth i will move them to number one position in the near future and see how it plays.