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Keyser Soze,
Being from a processing background myself I've often followed some of these ePassporte threads and I must say that you have one of the worst attitudes I've ever seen in support. I respect the folks behind the product greatly and no one here can argue their successes yet the fact that you have been allowed to continue with your snide comments to real problems is baffling to me.
Support is not an easy job. In fact it's often a very thankless one but you need to remember who truly pays your bills at the end of the day and show them a bit of respect instead of simply being a smartass.
John
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john at pptme dot com
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