I've been reading for 2 days now and I'm no closer to seeing light at the end of the tunnel here. So, I have some questions that I hope can be answered since time is rapidly running out and we need to make some decisions.
Quote:
Originally posted by Kimmykim
Of course if my gramma did 100 sales a day (of course my gramma would, she's a sharp old lady) and got 1 chargeback per day (which she probably would within 3 months due to the law of averages alone) she'd be over the allowable trans count limit and then she'd be on monitoring, paying her fines, and watching her profits go down the drain.
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And how is this going to be different by using a 3rd party? Aren't we now just as responsible as if we were using our own merchant acct instead of a 3rd party's? Are they going to absorb the fines and whatnot if the chargebacks are too high? Where has the umbrella gone?
What are the requirements for these forms and info that Visa is requiring? Is it based on a company name or the individual? Meaning, if the 3rd party processor fucks up and I am blacklisted, does the company take the fall and end up without processing or does that rest on me as an individual? Because I may have processing set up for other ventures that I certainly hope would not be affected.
Will the processing fees be going down now since the majority, if not all, of the umbrella that was once provided is now gone? How are you still able to justify 15% when the site owners are assuming all of the responsibility now? I still don't understand how this is right in anyone's book. We were using YOUR merchant account to avoid all of this shit that goes along with having a merchant account, and now that is about to no longer exist.
My major points of interest right now:
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1. The big push for continuing to use a 3rd party processor (according to Kim and some others) is the chargeback thing. But I can't really understand how this is a positive sell, since we're still fucked either way, whether we go through you or whther we use our own merchant account. Please do explain.
2. I'm very curious about the info and basis of information that Visa wants. If one of my companies is blacklisted (for whatever reason) will that only affect that company, or am I personally fucked as an individual for my other ventures?
3. The url approval thing is bothering me as well. I wish this would be explained in more detail. If I decide to pay my fee for Visa processing, and Visa decides not to approve my url, are they going to refund the fee? I think this whole thing is bullshit.
4. Will you, as a 3rd party processor, be reducing the transaction percentages now due to the loss of the major umbrella that was in fact the main attraction to using 3rd party billing, or will you simply milk the site owners for all they're worth?
5. Will you, as a 3rd party processor, be tightening up the methods by which you prevent chargebacks, or is it really accepted as the standard to simply decline half the attempted transactions as a method of prevention? Doesn't really sound like the optimal solution to me, but then, I'm no expert.
6. Please explain in your own words WHY I, as a site owner, should continue the use 3rd party billing and pay your per transaction percentages as a processing solution as opposed to setting up my own merchant account and taking matters into my own hands. If you choose to insult me (as I have seen happen here in the last 2 days) rather than provide a reasonable and convincing answer, consider yourself off the table as an option.
/AMp