Quote:
Originally posted by eblastics
Just don't forget to inform people how DIFFICULT it is to keep your own chargeback rate below 1%. If you are consistently going over, say bye bye to ever accepting a credit card online again via your own merchant account. Also, the selection of solid banks to get an adult merchant account is minimal.
Merchant accounts can be great, but the best thing about not having one is not assuming the risk of losing one. If you get a merchant account and lose it, you'll never ever get another one again in the future.
Mitch, teenerotica.com used to process with Netbilling via their own merchant account. Now they are processing with IBILL? Why is this? I obviously can't say for sure because I don't know, but my guess is they had too hard of a time keeping their chargeback rate down.
My advice to anybody who takes the merchant account route, keep your relationship with a 3rd party processor very close & healthy because you're very likely gonna need them again one day.
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CCBill, Epoch and the SUPPOSEDLY BIG 3, are DO NOT, I REPEAT DO NOT HOLD THE HOLY GRAIL to FRAUD SCRUBBING, NO ONE DOES.
Yes, fraud scrubbing is hard, but it is NOT impossible to do what CCBill does or even Epoch, geez. It takes time and a lot of cost and experience but it can be learned. If it is that hard for you, then JUST OUTSOURCE. You need good fraud scrubbers then look at EFalcon or Cybersource or Anacom or whatever. Heck, I can show you how to do it even.
-Nato