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Trey -- I have hardly heard of anyone complaining that they are getting too many sales. And to be quite honest, if you don't know how or why something is the way it is I think it'd be worth your while to ask appropriate questions instead of making outrageous accusations.
The "store" is a Mastercard regulation. Nothing more and nothing less. The surfer gets to that store from your traffic on the join form. That's the way the regulation works and that is true with ANY U.S. IPSP.
Tech ran the numbers today to see how many Mastercard transactions had taken place compared to overall MasterCard transactions. Ready for this? 0.0035 % of all Mastercard transactions were from the "continue shopping" store. Had you tried doing a test transaction from your site's join form using a Mastercard you'd see how this works.
As for a product code that you don't wish to offer anymore, let me say this... We don't make up product options / codes. We create them from your instructions. If you decide to stop offering an option you should have those specific codes deactivated. If not, they are active and could have been cached, bookmarked, or sold from the "store". If you don't tell us to deactivate a particular option, guess what.. we have no way of knowing any different and we will process sales based on the options you asked us to create.
The CEO of Epoch, Joel Hall, would like to speak to you. Please give us a call. 888-627-3888.
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-- Rand
Payment Industry - Communications - Quality Assurance
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