Their sites are down because their host went out of business(hardcore something, posted about alot when it was happening).
from soul on ICQ : "our own site's host just left the business so we are trying to find a replacement...so as you can see we are having some problems...I will contact you when we are ready to start on yours"
I'm pretty confident that they havent quit, but still, it's not a great feeling when you can't get a response for so long- and they have your money
Hopefuly we'll hear from them soon.