Originally Posted by _M_
I've been an Etelegate merchant for seven months. I didn't get paid this month so I started looking around to see if others had the same problem. Naturally I don't like the sound of the ibill to etelegate switch. I'll suppose I'll never see another dime from them and was looking to switch anyway because etelegate has been sucking progressively worse since I started. I mean things started out ok (just ok) but as the months went by the payments got later, support got slower. I got very concerned after they let their secure certificate lapse and it took 10 days (of lost sales) before they fixed it. Now I get no answers to support email and phone support does not exist. I've been asking about my over 180 day reserves which aren't being paid (no response) and they failed to pay me anything this month. So etelegate is on my shit list and I'm looking for a replacement.
M
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Originally Posted by precise
Does etelegate have a customer management interface? Where is it?
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ETELGATE IS IBILL..its the SAME COMPANY as IBILL Just another hand in the pot call
www.etelegate.com 's phone number @1-888-371-7800 and guess what the messages says ?
"thannk you for calling the ibill sales department"
Basically from what i can tell this is IBILLs way of stealing more money from the webmaster.Totally shady !!!
PS> IBILL hasnt said word 1 to a single webmaster about missing the note payabes contract