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Originally Posted by PR_Tom
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It was very gratifying when I logged into our support message board this morning and had a nice private message from an affiliate who I helped last week. I'd checked her sample pages and offered up ways to improve this and that to get more productive clicks, and she said she did and it's been working
Days like today are why I do it 
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I would personally be offering help to my affiliates rather than waiting for them to come. But if you're already backlogged helping the ones that are asking then I guess that is OK too.