"...but what concerns me is the fact that our success (for having conquered the "prove it" challenge) is distracting us from a much bigger picture than that contained between a customer's mouse and our payment processor -- for all these billions we're making, there's STILL a whole lotta OFFLINE world -- with a whole LOTTA influence over our success -- and I AM NOT talking about legislative or regulatory events, which, if anything, DE-FOCUS us further from BIZ-AS-USUAL -- i'm talking about the basics -- PR -- branding, and the level of political sophistication required by ANY large industry, much less one with so many inherent political challenges... more