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Its understandable to see a few people leave from the virtual hosting setup. When we launched it, we did not expect it to grow as quickly as it did, which caused some problems. We have been working on a new system for quite some time now and it is scheduled to go live on Tuesday. The new system has twice as many servers, full control panel, new live support system, and it is going to be on Internap instead of Cogent.
So, basically, No Carrier is right, the virtual hosting has not been the best since it got to its capacity. I do however recognize that, and I am making the appropriate changes to improve our system to be one of the best available. I know the changes will solve the problems and I think we will not see anymore complaints after next week.
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