Originally Posted by BobG

ALIENWARE FUCKING SUCKS ANUSHOLE!!! I went through the same thing. Sent in back twice, got it back still fucked twice. That was after about 5-10 calls totalling about 15 hours on the phone which included Alienware's greatest hits including "call us back after you go to the store and get the right screwdriver", "call us back after you reinstall the operating system", "call us back after you download and install bios". WTF!!! I've got one sitting in my closet. my cat sleeps on it. FUCK THE SHIT OUT OF ALIENWARE!!!