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I will say I was the other party in this matter and they treated me like total horseshit as well.
I was notified that the WU was sent a few hours earlier (sent around 5am my time, I was ready to go around 9am my time). I copied out all of the information got my ID's together figured I would bring more than one just in case etc.
Went to the one WU office that I know can payout that sum. Since many places have a payout maximum. I get there fill out the paperwork and hand it to the stupid bitch behind the counter with my ID. She looks at the paperwork then at me then the paperwork and starts typing on her PC. She then says that is a lot of money, how do you know the sender? I tell her that the sender and myself do a lot of business together and have done so over the years. She then asked if I ever met him before. I tell her no, not in person we both work on the internet. Her eye cocks funny and she gives me some stupid look and then says the money is not available, cause nothing is showing with this MTCN. I figure ok fuck there was a typo so I head home to talk to him real quick.
While me and him are chatting I call into WU and check the system with the MTCN he gave. Says the funds are ready. I get his phone number while I am at it just in case. I then head back down there.
Same stupid bitch is at one counter so I go to another. She excuses the person I am talking to and takes over. I give her the information again and she types in the PC again. She then says we can not pay this out. I ask her why and she says it is a fraudulent transaction. So I am like WTF huh? It was paid in cash and sent to me how is it fraud? She then says It has been marked as a fraud and you will have to call WU. I go outside (no bars on cell inside of building) and call. I get someone who transfers me to someone else and then tells me everything is fine. I go back inside and give her the info again and say here WU said it is fine. She takes my shit goes into some back office and then comes back and says we are not paying this out and neither will any other WU location it is fraud. I tell her that I had just talked to them and they said it was OK. She basically calls me a liar and says I did no such thing. I am about ready to pull her hating ass through the little slot in the window. (there is another reason for that bullet proof glass I have found).
I go back outside yet again and call WU. Get transferred around a few times and then eventually get an International WU person. They say they can not pay this out because it was tagged as fraud and they need to speak to the sender first. I say ok I have his phone number can we three way him into this call? The person says no because he is a third party. I am like WTF he is not a third party he sent it. She then says he must answer an email that they sent him because they have no phone number on record. I then ask well can you at least tell me why it was marked fraud, I know he paid in cash to send it to me. She says sir I can not tell you why someone marked it as fraud, it reminded me of some affiliate programs.
I go home yet again and tell him all that went down and that he must answer some email. He asks me what email I gave them. I said I did not give them one and that they said they are sending it to the one he gave. He told me he did not give them an email address. We both decided to say fuck it for the night and try again the next day. He would straighten it out and then resend it but this time break it into smaller multiple transfers.
Well he already explained how they fucked him out of the fee and so on, so we decide that a wire is the best bet.
I am done with WU as a whole. They can kiss my fucking ass and as far as that bitch behind the counter. I am almost 100% positive it was all her fucking doing. I really think she saw the amount, and heard the internet word and decided to fuck us.
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