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Originally Posted by synapse
Ah, amen to that ... Paycom helped us out with that a while ago and it's definitely made a difference to retention.
Another idea I've heard along the same lines is sites dropping their monthly charges per month to the member the longer they retain (obviously only down to X minimum) ... I wonder how well that work's for those who've tried it ?
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Seems to me that if a member that really likes the site and wants to stay a member, isn't going to notice a lower rebill price since the content is obviously worth it to them. Maybe do it for just the 1st month? And for the one's that just forgot to cancel, might as well bill them at full price.
