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Originally Posted by WiredGuy
Its because of horror stories like this that I only buy Dell. When something goes wrong, I want one of their reps at my office to fix it, I'm not shipping anything. I'd rather buy a new computer than wait even 2-3 days for shipping.
WG
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Very true. I only touch a Dell or a sony Viao. Why spend loads of $$$ on a pc/laptop if you know support will scuk monkey balls. I am far more happy with my 2K$ Viao with the knowledge I can return my pc and get a new/repaired one in 2 days max.