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Originally Posted by stickyfingerzdotnet
Im piggybacking here.
Keyser ICQ me. please.
Ive now had pending charges on my card for 13 business days, and after 5 emails and 1 phone call they are not resolved. NO I wont contact the merchant and have them fax anything. NO its not my responsibility. My bank doesnt ask me to do that, nor does paypal. Its a small money amount but I dont like people holding onto my money and I dont have access to it.
Please ICQ me and help me out.
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The place where you used your virtual visa put through a pending authorization on your epassporte account. This means they have 30 days to either drop the authorization or process the transaction. If they do nothing, we must hold the pending authorization for a 30 day period. If you can contact the merchant and ask them to fax us a letter on company letter head stating they do not intend to process this transaction, we can remove the pending charge for you, if you're not willing to do that you have to wait until the 30 days have passed.