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Tipsy · 09-22-2002, 06:27 AM

A company producing high chargebacks is causing many problems for everyone. It's not just that the surfer will have trouble 'trusting' an adult site again to join one, they also will not be allowed to join another site using that CC processor.

I had a good example with iBill recently. I was charged twice for something that I shouldn't have been charged at all for. After a few snotty e-mails it was finally resolved with 100% confirmation from iBill that the company in question was at fault and the problem was very much their end. Despite that it now seems iBill have banned my address so I can't use a site that uses iBill. This wasn't even a chargeback just a refund in the end.

If you bear in mind that those who join sites usually join several sites over a period of time rather than just one, to keep losing them to blacklist because they were ripped off in the first place can only damage us all. I fully appreciate that for those getting under 1% most of the chargebacks are from assholes who just don't wanna pay the bill and are no great loss. However the sites getting much higher than that are fucking it up by screwing the surfer. That surfer either wont or cant buy from a site again and is a lost sale not just for that site.

09-22-2002, 06:27 AM
Tipsy Confirmed User Join Date: Jul 2001 Location: See sig Posts: 6,989	A company producing high chargebacks is causing many problems for everyone. It's not just that the surfer will have trouble 'trusting' an adult site again to join one, they also will not be allowed to join another site using that CC processor. I had a good example with iBill recently. I was charged twice for something that I shouldn't have been charged at all for. After a few snotty e-mails it was finally resolved with 100% confirmation from iBill that the company in question was at fault and the problem was very much their end. Despite that it now seems iBill have banned my address so I can't use a site that uses iBill. This wasn't even a chargeback just a refund in the end. If you bear in mind that those who join sites usually join several sites over a period of time rather than just one, to keep losing them to blacklist because they were ripped off in the first place can only damage us all. I fully appreciate that for those getting under 1% most of the chargebacks are from assholes who just don't wanna pay the bill and are no great loss. However the sites getting much higher than that are fucking it up by screwing the surfer. That surfer either wont or cant buy from a site again and is a lost sale not just for that site. __________________ Ignorance is never bliss.