|
I did tech support for a company that shall remain nameless once. Customer called in (at 10 PM) stating that he was an assistant district attorney with Dallas/Fort Worth, complaining about some of the charges on his card. Being that I was the highest person in the office (none of the suits work at 10 PM) I got to be the lucky soul that was going to become the call center super he wanted (he already talked to the super, but he wanted someone hire, so someone had to get a promotion in a real hurry).
When I got him on the line, he ranted on and on. I explained to him that we had already reveresed the charges (and after he ranted on some more, I finally just told him flat out that I nor anyone else belived his story, we thought he made the charges but we were gonna reverse them anyway as a courtesy) and that was his exclusive rememdy. He went on and on with some legalise he picked up from somewhere. I started google'in while he ranted, and eventually found a list of the staff and thier telephone numbers at the DAs office he claimed to be from. Surprise, he wasnt on the list.
I let him continue on for a while longer, now he was talking about how I had better get my CFO on the phone and have a check for $100K waiting for him tommrow because he was coming to pick it up and that if I didnt have it he would have me arrested. I told him his check would be at the front desk, and it would be held by the police officers at the front desk, who would, after reviewing his tape recorded call, be there to arrest him for attempted extortion. Then I told him about how I didnt find him in the listing, and he hung up when I mentioned maybe we could add a charge of impersonating a law enforcement offical and harrasment.
The call wasted like 3 hours, but it was actually fun. I got tech to go into our phone recordings and send me the call recording via e-mail as a .wav file, which others as well as myself in the dept used to entertain ourselves with for days to come.
|