i did tech support and I had someone call me freaking the fuck out about their computer not turning on.......
"I push the button and nothing happens!!! It just sits there! I'm so screwed! I can't afford to buy a new computer! I just bought this one 2 days ago"
the person was on the verge of tears. My 1 question solved everything. "Is it plugged in?" after 30 secs of silence, there was a quick but very quiet "thank you" and CLICK.
people amaze me sometimes